Not a safe option: unexpected bugs everywhere

  • It’s the third time we lose a lot of appointments, randomly, without any reason. Suddenly and for the third time in a year, we started to receive clients showing their confirmation mails but… surprise! The Calendar is not showing nothing.

    We’ve reported it to support, but they don’t seem to understand whats happening. They sense that it could be a problem with some tables that broke after an update… but this is not serious. It’s not when your business depends of this.

    Definitely, this is not a solution for a business that needs to manage a lot of reservations. Bugs like this generate uncertainty and problems.

    • This topic was modified 2 months, 2 weeks ago by shockproofwp.
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  • Plugin Support booklysupport

    (@booklysupport)

    Hello. We’re sorry to hear you’re experiencing issues. We are committed to ensuring that our product meets the highest standards of quality and customer satisfaction, and we are ready to investigate the issue on your end to determine what is affecting the proper functionality of the plugin. Unfortunately, the website access you previously provided no longer works. If you’d like to proceed and allow us to identify the cause of the issue, please provide access to your WP admin panel via the ticket #302606.

    Thread Starter shockproofwp

    (@shockproofwp)

    Good morning,

    I’ve created a new access and the details are in the ticket I opened yesterday.

    Anyway, I’ve asked for a full refund because this is not working properly, and as I can see, I’m not the only one with troubles. Envato is saying that the item is not refundable, because our purchase is from february… but the problems started soon and the last ticket is from May 2024. So, I expect a full refund.

    Thanks in advance.

    Plugin Support booklysupport

    (@booklysupport)

    Hello. We replied to you via the ticket #302606, please check.

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