Not a bad theme, horrific support

  • crackedvesselcom1

    (@crackedvesselcom1)


    7 years ago

    I like many things about the theme, which is why I gave 2 stars instead of 1, but as I write this on November 16th, my ticket submitted through their support system on November 6th has yet to be answered. This is my third such experience with themes and I really need to start investigating support before purchasing! I guess I have myself to blame for that, but why would anyone market a theme with no intention of or resources to support it? It’s bad business and not neighborly.

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  • Thread Starter crackedvesselcom1

    (@crackedvesselcom1)

    And, another question: why are Envato and Mojo Marketplace allowing them to do it?

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