Normal URL queries are redirected to Elementor templates

Hi, @ekinmedyanet.

Thanks for reaching out to us. On my end, I’m encountering a 404 page when I visit the https://deviturkiye.com/orders/ URL (https://prnt.sc/1foWba1rbd4U).

First, make sure you have created an ‘Orders’ page and set that as your endpoint under WooCommerce > Settings > Advanced (https://prnt.sc/NsypiqcTVMal).

Other things you can check:

1. Incorrect URL: Double-check the URL for any typos. It should match the permalink structure set in WordPress.
2. Permalink Settings: Sometimes, permalink settings can cause 404 errors. Go to Settings > Permalinks in your WordPress dashboard, and click “Save Changes” to refresh the permalink structure.
3. Clear Cache: Clear your browser cache and any caching plugins you use.
4. Check for Theme or Plugin Conflicts: Temporarily switch to a default theme and deactivate other plugins to identify any conflicts.
5. Check Server Configuration: Ensure your .htaccess file is properly configured (if using Apache).

If you continue to encounter the redirect to a template, check the following:

Elementor Template Assignments: If you have assigned an Elementor template (such as a header, footer, or custom template) to specific pages, it could be causing the redirection. Check your Elementor templates and ensure they are not set to override your regular pages.

Permalink Settings: See above.

Theme Conflicts: See above.

Plugin Conflicts: Another plugin might be conflicting with Elementor. Try deactivating all plugins except Elementor and Elementor Pro. If the issue is resolved, reactivate your plugins one by one to identify the conflicting plugin.

Custom Code: If you have added any custom code (e.g., in the functions.php file or through a custom plugin), it might be causing the redirects. Temporarily remove or comment out any custom code to see if it resolves the issue.

Cache Issues: See above.

I hope this helps. Let us know if you need further assistance.

Kind Regards.

Hi you can reach order page without login, This problem occurs on my account page. For now, I’ve redirected the links to the appropriate destinations. However, I am unable to redirect some links. Issues persist.

Hello,

Thanks for reaching out! We’ve previously resolved similar concerns for many users and are ready to help you. If you have Elementor Pro, do refer to our specialized Pro support here.

To get quicker help, please get in touch with us via ‘My Elementor‘, and we’ll be on it right away.

Be reminded that according to www.remarpro.com’s guidelines, we can’t offer support for commercial products here. Thanks for your patience and understanding.

Wishing you a great day!
Kind Regards,

I don’t use Elementor Pro, I get this error in free Elementor. Please solve my problem. The problem persists even when I remove all add-ons and plugins. There is also a problem with the Storefront theme.

• This reply was modified 7 months, 2 weeks ago by ekinmedyanet.