normal to paid version problem

Hi moleitor,

I’ll help you. But your site is down for me now:
ping funerariahogardecristo.cl
PING funerariahogardecristo.cl (198.27.119.155) 56(84) bytes of data.
— funerariahogardecristo.cl ping statistics —
10 packets transmitted, 0 received, 100% packet loss, time 9071ms

I’ll check it later again.

Can you please describe what do you mean under “price filter stop working”. There is some error, it is not filtering, it doesn’t appear on the page or anything else?

If you will provide better description for the issues I could help you resolve them.

Regards,
Dima

Hi Dima,
The problem is that the filter now it doesn’t appear on the page, when i was using the regular one and it show but now with the paid version not anymore, i tried the other filters like custom taxonomy and appears on the page, but i need to use the price filter and this one just don’t appear.
So the plugin load all the other types of filters but not the price filter.
Hope you get a better idea of what is going on.

moleitor,

Can you add here a screenshot of the price widget you have?

Regards,
Dima

Screenshot plugin

moleitor,

Admin -> Appearance -> Widgets, open price filter widget with all options and make a screenshot

Regards,
Dima

https://www.dropbox.com/s/qtd7pzxzua5m21x/Captura%20de%20pantalla%202015-09-03%20a%20las%2014.01.25.png?dl=0

In the advance setting and output limitations i haven’t change a thing.

moleitor,

While moving from free to paid there could be an issues with data.

Can you do this:
1) open Admin -> Appearance -> Widgets
2) Click Save buttons for each WooCommerce AJAX Product Filters widget

There is no issues with price and never was. It is pretty straight-forward filter. The only thing there could be wrong widget information.

Regards,
Dima

moleitor,

Did re-saving fix your problem with price filter?

Regards,
Dima

it did not