Nonexisting Field

  • Resolved visteon

    (@visteon)


    1 year, 9 months ago

    Tried to connect to my instagram account, getting an error though:

    The Instagram API responded with an error: Error #100 [IGApiException]: Tried accessing nonexisting field (like_count) on node type (Media).

    Not sure if the like_count field is named something differently now in the api, or if something else is going on, but it’s preventing any pictures from being loaded.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter visteon

    (@visteon)

    I figured it out, if the insta account is tagged as a professional account it has to be added as a business type.

    Hello Visteon

    Thank you for reporting this error.

    We have discovered the root cause of the issue and are working on releasing an update with a fix.

    Unfortunately, this was caused by a change from Meta’s team (the owners of Instagram) which was not announced, so we are working to get things up-to-date right away from our end.

    I appreciate your patience while we get the update ready for release. It’s currently in the final testing stages to ensure that everything will be back in working order as soon as possible.

    Hello Visteon

    We have updated our plugin today. Can you please make sure that the plugin you are using is the correct version?

    If, once updated, you still encounter errors please do not hesitate to reach out to me again.

    Thank you for your patience and understanding as we implement the necessary updates.

    I can confirm that updating the plugin fixes the problem. ??

    Thank you so much for confirming the fix. Please do not hesitate to let us know if you need additional assistance.

Viewing 5 replies - 1 through 5 (of 5 total)
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