None of my forms work! Am freaking out!

I checked with my email provider to see if it was their mail server that killed my emails before they reached my inbox. Nope, no luck there, either.

it’s extremely unlikely a general tech could make this conclusion.

You need to tell us your details: how is your Contact Form’s Mail tab setup, and how are you sending mail from your site, do you use an SMTP plugin?

Give this a read: WordPress emails are sent but not received

“How are you sending mail from your site, do you use an SMTP plugin?”

I send mail via GoDaddy and their mail servers. I don’t use an SMTP plugin.

Below is my Mail tab setup:

To: My email address
From: [your-name] <[your-email]>
Subject: 30 min. Pre-brand Diagnostic

After reading the article you gave me, I went back to my mail tab and switched it so it read like this:

To: [your-name] <[your-email]>
From: My email address
Subject: 30 min. Pre-brand Diagnostic

I then updated the form and the page that the contact form short code was sitting on (not sure if this was correct). Then I filled out the form again. Nothing.

To: [your-name] <[your-email]>

While now you’re sending it to your visitor. You need to send it to yourself. Change it back.

From: My email address

You didn’t specify what this address is, but it should be a GoDaddy address if you’re sending it through GoDaddy. Is it?

OK, I changed it back to show that the From is my visitor; the To is my address. Just tested this 5 minutes ago, however, I still haven’t received an email.

And yes, ‘my email address’ is a GoDaddy address.

No. Try:

To: My email address
From: My email address

OK, I used your suggestion:

To: My email address
From: My email address

I filled out the form & pressed send. No email ever came.

I’m stumped. It’s a GoDaddy email, on a GoDaddy host, with subject filled out and To and From as your own address. Should work.

Maybe try installing an SMTP plugin and use GoDaddy’s relay-hosting.secureserver.net SMTP server instead of your localhost?

Thank your suggestion. But what I don’t understand is why would these forms, which had been already been set up several months ago (in some cases over a year ago) just stop working all of sudden? It doesn’t make any sense whatsoever.

I even uninstalled the Contact 7 form plugin, created the contact form from scratch, filled out the form + pressed send AGAIN, and….nothing. I really don’t want to have to permanently install another plugin, but it doesn’t seem as if I have much of a choice at this point.

It doesn’t make any sense whatsoever.

Sure it makes sense if there was a change on the GoDaddy side to the mail server running on your localhost. You have no idea what they do there. Maybe they turned it off.

I really don’t want to have to permanently install another plugin, but it doesn’t seem as if I have much of a choice at this point.

If it is a solution, who cares? ??

P.S. – I’ve had already set up my GoDaddy account as a POP SMTP account on my Outlook 2013 before I contacted you guys, so the SMPT plugin is not an option, either.

Sure it makes sense if there was a change on the GoDaddy side to the mail server running on your localhost. You have no idea what they do there. Maybe they turned it off.

Yeah, but if that were the case, wouldn’t all of my incoming emails be affected? Why is the problem only isolated to the emails related to the Contact forms?

If it is a solution, who cares? ??

True, but I have numerous sites, and I use this plugin on all of them.

Yeah, but if that were the case, wouldn’t all of my incoming emails be affected? Why is the problem only isolated to the emails related to the Contact forms?

yes this problem would affects ALL outgoing mail from your WordPress site. Why would you think it’s just the Contact Form? Have you tested other parts?

P.S. – I’ve had already set up my GoDaddy account as a POP SMTP account on my Outlook 2013 before I contacted you guys, so the SMPT plugin is not an option, either.

What what?? I think now you have your answer why it doesn’t work. Can you explain in more detail?

yes this problem would affects ALL outgoing mail from your WordPress site. Why would you think it’s just the Contact Form? Have you tested other parts?

No, I haven’t tested other parts. The only outgoing mail from my WP sites come from my contact forms. (At least to my knowledge.)

What what?? I think now you have your answer why it doesn’t work. Can you explain in more detail?

I added my GoDaddy account to Outlook 2013 as a POP account is what I meant. I did this two years ago, so I know that has nothing to do with the problem. However, I manually logged into my GoDaddy account and checked all of my folders (just to make sure none of the emails were trapped in any of them).

I added my Outlook account to Outlook 2013 as a POP account is what I meant.

Ok…. so why is an SMTP plugin not an option then?