• Resolved ahmadsuhail

    (@ahmadsuhail)


    Hello, I’ve recently installed the Dokan multi-vendor plugin and I’m considering upgrading to the pro version. However, I’m having second thoughts due to recurring technical issues within my store. The primary concern is with the sign-up page – every time a customer attempts to sign up, the system displays a “Nonce verification failed” error. I reached out to the WordPress theme support team, and they assured me that the issue does not originate from WordPress itself. Interestingly, when I deactivate the Dokan plugin, the sign-up process works smoothly, but upon reactivation, the same error resurfaces.

    Additionally, I’ve encountered another problem. Despite having three vendors already registered, they are unable to access their dashboard pages. This issue further complicates the functionality of the plugin. Considering these challenges, I’m hesitant about upgrading to the pro version and would appreciate any insights or assistance in resolving these issues.
    Regards,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sazdhossain

    (@sazdhossain)

    Hi @ahmadsuhail,

    Regarding the “Nonce verification failed” error, there might be other plugins causing this. Could you please test by disabling all other plugins except Dokan Lite and WooCommerce? Please let us know how it goes.

    About the vendor dashboard being inaccessible, please check whether the dashboard page is created using this shortcode: [dokan-dashboard] and assigned from the WP admin dashboard > Dokan > Settings > Page Settings screen as guided in this documentation: https://dokan.co/docs/wordpress/settings/page-settings-2/

    Cheers!

    Plugin Support Mobin Chowdhury

    (@mobin210385)

    Hi?@ahmadsuhail,

    Since we haven’t got any further reply from you, so I mark this topic as resolved. If you’ve any further queries, feel free to create a new thread.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Nonce verification failed on Plugin DOKAN’ is closed to new replies.