Non-selectable variations are not grayed out.

### Begin System Info ###

Multi-site: No

SITE_URL: https://frontierworld.nl/webshops
HOME_URL: https://frontierworld.nl/webshops

Jigoshop Version: 1.9.3.1
WordPress Version: 3.8.1

Platform: Windows
Browser Name: Firefox
Browser Version: 37.0
User Agent String: Mozilla/5.0 (Windows NT 6.1; WOW
64; rv:37.0) Gecko/20100101 Fire
fox/37.0

PHP Version: 5.3.3-7+squeeze22
MySQL Version: 5.1.73
Web Server Info: Apache

PHP Memory Limit: 128M
PHP Post Max Size: 8MB
PHP Upload Max File Size: 128MB

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

Show On Front: page
Page On Front: 4
Page For Posts: 2

Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /var/lib/php5
Use Cookies: On
Use Only Cookies: On

WordPress Memory Limit: 64MB
WP_DEBUG: Uit
DISPLAY ERRORS: N/A
FSOCKOPEN: Je server ondersteunt fsockopen.

ACTIVE PLUGINS:

Add Logo to Admin: 1.6
Disable Updates: 1.0
Email Address Encoder: 1.0.4
Jetpack by WordPress.com: 3.0.2
Jigoshop: 1.9.3.1
Pronamic iDEAL: 1.2.6
Redirect Editor: 1.2
SC Scrollup: 1.0
Shortcoder: 3.3
Suffusion Collapse Menu: 0.6
Suffusion Commerce Pack: 1.10
UK Cookie Consent: 1.8.2
Ultimate Tables: 1.2
Wordfence Security: 5.3.6
WordPress Backup to Dropbox: 4.1
WP-PageNavi: 2.87

CURRENT THEME:

Child of Suffusion: 1.0.0

### End System Info ###

Please update wordpress and jigoshop to the latest versions and increase PHP Memory Limit to 256MB

Thank for your reply. But after updating wordpress and jigoshop to the latest version and increasing the PHP Memory Limit to 256 MB on a test site the issue unfortunately remains.

Please help.

### WordPress Environment ###

Home URL: https://frontierworld.nl/dev3
Site URL: https://frontierworld.nl/dev3
Jigoshop Version: 1.17.6
Jigoshop Database Version: 1503180
Log Directory Writable: /var/www/vhosts/frontierworld.nl/httpdocs/dev3/wp-content/uploads/jigoshop-logs/
WP Version: 4.2.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
Language: nl_NL

### Server Environment ###

Server Info: Apache
PHP Version: 5.3.3-7+squeeze22
PHP Post Max Size: 8 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
SUHOSIN Installed:
MySQL Version: 5.1.73
eAccelerator: ?
APC: ?
OpCache: ?
Short Open Tag:
Allow URL fopen:
Session:
Cookie Path: /
Save Path: /var/lib/php5
Use Cookies:
Use Only Cookies:
Max Upload Size: 8 MB
Default Timezone is UTC:
fsockopen/cURL:
SoapClient:
Remote Post:
Remote Get:

### Server Locale ###

decimal_point: .
thousands_sep: N/A
mon_decimal_point: N/A
mon_thousands_sep: N/A

### Active Plugins (3) ###

Jigoshop: by Jigoshop Limited – 1.17.6
SC Scrollup: by Mashiur Rahman Shoyeb – 1.0
Suffusion Commerce Pack: by Sayontan Sinha – 1.10

### Settings ###

Taxes Enabled: –
Shipping Enabled:
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2

### Jigoshop Pages ###

Shop Base: #5 – /?page_id=5
Winkelwagen: #6 – /?page_id=6
Kassa: #12 – /?page_id=12
Betaal: #13 – /?page_id=13
Thanks: #14 – /?page_id=14
Mijn account: #8 – /?page_id=8
Edit Address: #9 – /?page_id=9
Bekijk bestelling: #11 – /?page_id=11
Verander wachtwoord: #10 – /?page_id=10
Track Order: #7 – /?page_id=7
Terms: Page not set

### Taxonomies ###

Product Types: configurable (configurable)
downloadable (downloadable)
external (external)
grouped (grouped)
simple (simple)
variable (variable)
virtual (virtual)

### Theme ###

Name: Suffusion
Version: 4.4.7
Author URL: https://mynethome.net/blog
Child Theme: ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
Jigoshop Support: Not Declared

### Templates ###

Overrides: suffusion/index.php

Can you open chrome console and check if there are any errors when you open that page?

I can see one error. It says: GET https://frontierworld.nl/dev3/wp-content/themes/suffusion/images/kubrickbgwide.jpg 404 (Not Found).

hence the base of your website is https://frontierworld.nl/dev3/

you may have to:
– a “WordPress Address (URL)” under settings –> general
– a “Site Address (URL)”
– set RewriteBase in .htaccess file

I added the RewriteBase in .htaccess; the WordPress Address and Site Address were already set. The error remained because the image was not on the server. I created it so the error is now gone. But the issue remains.

The attribute ‘disabled=”disabled”‘ is missing in the styles of the non-selectable options. That’s all I can see. Could this be a bug?

My remark about the styles was regarded to Jigoshop 1.17.5.1 btw.

The issue unfortunately still remains. Please help.

Hi henri.frontierworld,

At this moment non selectable variations are hidden.
Can you send me a screenshot of product variations configuration? (edit product -> variations tab)

Hi Krzysztof,

I sent you the screenshot by mail. Hope that works.

Hi Krzysztof,

Did you get the screenshot I sent you?

HI i couldn’t find email from you. Can you send it again to [email protected]??

Krzysztof,

Did you get the screenshot I sent you a few days ago?

Yes, and this configuration is on Jigoshop 1.17.5.1, right?

Great!

The confuguration is on Jigoshop 1.17.6.