Non responsive Submit button

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    Howdy Roy,

    I see you currently have the plugin deactivated so I couldn’t test it on your site. However, in this case, either something is preventing the required JavaScript from loading or there is a conflict with another plugin or your theme. If you are using the Async JS and CSS plugin see this support thread for a workaround. If that doesn’t help try temporarily switching to a default theme like Twenty Fourteen and deactivating all other plugins. Re-activate plugins one-by-one to narrow down where the conflict is.

    Thread Starter rgrichardson

    (@rgrichardson)

    Hi Will,

    Thanks for the quick response and my appologies for not having everything set. I activated the plug-in and the pwd is still 1234.
    I currently have no Async JS and or CSS plugin installed or activated. Here`s a list of my plugins:
    Awesome surveys
    Contact form 7
    Word fence security
    Wordpress SEO by Yoast
    Jetpack

    Hope this will help.

    Plugin Author Will Brubaker

    (@willthewebmechanic)

    Automattic Happiness Engineer

    Roy,

    Again I can’t access the sample survey. There’s a conflict somewhere – whether with a theme or a plugin. I’m not sure if jetpack has any options for changing the way that JavaScript is loaded but that would be the first place I would look. Other than that, standard WordPress troubleshooting applies, i.e. switch to a default theme like Twenty Fourteen and disable other plugins. If the problem goes away, slowly re-activate plugins one-by-one to see which one caused the problem.

    Will,

    First of all, great plugin. I’m having the same problem. I’m using a child theme based on Vantage. I’ve narrowed it down to the fact that I’m using a custom page template which is basically a blank page. I know this is true because when I activate the parent (which places it on a normal page), it works. Not being a programmer, I don’t know what in the blank page template (which I have to have for this) is breaking it. I didn’t (couldn’t) write this–I think I got the code off a web page somewhere. Can you have a look?

    Below is the code for the page template.

    Thanks a lot.
    Steve (a past donor ??

    <?php
    /**
    Template Name: Survey Template

    */
    ?>
    <html>
    <head>
    <link rel=”stylesheet” href=”<?php bloginfo(‘stylesheet_url’); ?>” type=”text/css” media=”screen” />
    <style type=”text/css”>
    </style>

    <title><?php wp_title( ‘|’, true, ‘right’ ); bloginfo(‘name’); ?></title>
    <?php wp_head(); ?>
    </head>

    <body>
    <?php while (have_posts()) : the_post(); ?>
    <div id=”container”>
    <div id=”content” role=”main”>
    <div id=”page-content”>
    <?php the_content(); endwhile; ?>
    </div>
    </div>
    </div>
    </body>
    </html>

Viewing 4 replies - 1 through 4 (of 4 total)
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