Non existent Free Shipping option being added

  • Resolved mattsearlesphoto

    (@mattsearlesphoto)


    2 months ago

    I’m having issues with a ‘spend $50 and get free shipping’ option being added to my product pages. I’ve got not other shipping rules on my site other than Gelato Shipping so I’m not sure where this is being added from, nor how I turn it off.

    any ideas?

Viewing 1 replies (of 1 total)
  • Plugin Support gelatosupport

    (@gelatosupport)

    Hello Matt,

    Thank you for reaching out. The setup for free shipping is fully controlled by WooCommerce. While you can publish your products with free shipping from the Gelato dashboard, this option does not include specific rules such as ‘spend $50 and get free shipping.’ These rules can be configured in your WooCommerce account settings. For more information, please refer to the WooCommerce help center:
    https://woocommerce.com/document/free-shipping/

    Feel free to reach us at?[email protected]?if you require any further assistance.

    Best regards,

    Bart
    Gelato Support Team

Viewing 1 replies (of 1 total)
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