Nobody can log in

  • Resolved mediafishcanarias

    (@mediafishcanarias)


    1 year, 7 months ago

    Hi,

    Since about 2 weeks July 28th 2023 no administrator can log in. I think it must be update 1.8.1 that affected the problem. We always get the message : You have exceeded maximum login retries Please try after 12 minute(s)

    Then after a while the error is: You have exceeded maximum login retries Please try after 23 hours….

    Just the rules as we have in the settings when somebody tries with wrong username or password – but it is us with valid U/P.

    When I deactivate loginizer in FTP – then yes it works and we can log in with our credentials.

    When activating again we can log in and log out for about 15 minutes then again same error.

    We are not on Cloudflare or any other DNS server.

    We are on WP 6.3 all plugins updated…

    Need help…thanks

    Sven

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor loginizer

    (@loginizer)

    Hello @mediafishcanarias,

    We are sorry for the inconvinence caused.
    Would you please enable Loginizer and then go to Loginizer Dashboard.
    In the Loginizer dashboard look for Your IP and compare that IP with the IP on https://whatismyipaddress.com/

    Let us know if both IPs are same. If they are different try changing the Method option of Your IP on the Loginizer dashboard to HTTP_X_FORWARDED_FOR.

    Regards,
    Loginizer Team

    Plugin Contributor loginizer

    (@loginizer)

    Hello,

    Is there any update? Would you please tell us if you were able to fix the issue?

    Regards,
    Loginizer Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Nobody can log in’ is closed to new replies.