No "X" on popup

What is your website, most often the lack of the X button is the result of a minification plugin gone wrong. If possible please enable the plugin, but set a very high delay so people wont see it. This way I can manually recreate the issue to see whats going wrong and how to fix it

Duh, URL would help huh? ?? It’s The Stylist Quo

As far as I know, I don’t have a minification plugin.. unless I have a multi-tasking plugin I enabled for an alternate reason.

I read that it could possibly be a jquery file missing or outdated, but I updated my theme (to a different theme) and it’s still a problem.

I’ve set the delay to 600000 seconds. Thank you! I appreciate it your help immensely.

Seems like a bug related to jquery. I’ve commited a new version to the repo, so reinstalling should fix it. The problem was indeed with jQuery, somehow an element in your theme (in combination with the bug) removed a specific function the jQuery object.

It should be fixed after a reinstall (https://i.imgur.com/Gl4Sn36.png )

I reinstalled, but now it’s not popping up at all. I tried on a few browsers and a different computer. All I need to do to reset the “seen in X days” is to clear my history & cookies right? I also tried changing the settings to show on each load, and nothing.

Jeah, all you need to do is reset the cookies in order for it to appear. I’ve taken another look and it seems like two plugins are conflicting,
mk-slider (I think it is loading an old version of jQuery easing) which causes the lightbox to not appear at all
and
google-custom-search which hides the close button.

if possible disable them, they are causing javascript problems(

Uncaught TypeError: Property '$' of object [object Object] is not a function jquery.animate-colors-min.js?ver=3.6.1:9
Uncaught TypeError: Object [object Object] has no method 'dialog' gsc.js?ver=3.6.1:6

)
in your setup and might be the cause of future problems too