Hello @marjoleinm,
We sincerely apologize for the delayed response. We seem to miss your ticket unintentionally and deeply regret any inconvenience caused.
Could you please confirm if the issue has been resolved or if it still persists? If the issue remains unresolved, we kindly request you provide us with a specific screenshot or screen recording of the problem you are encountering. This will enable us to thoroughly investigate the issue and provide you with an appropriate solution.
Are you seeing any JavaScript errors in your browser console? if yes then please provide us with a specific screenshot.
Furthermore, kindly specify the version of WordPress in which the issue has been reported. This will assist us in examining the problem thoroughly in our testing environment and accurately replicating the issue.
Looking forward to hearing from you.
Thank you.