• Resolved craigmckee

    (@craigmckee)


    I used LearnPress with their Eduma theme. In the Admin dashboard I have no Woocommerce menu item on the left hand side so cannot get to my orders etc.

    I have the Payments, Analytics and Marketing but nothing that shows my orders ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @craigmckee!

    I’m sorry to hear what you are going through.

    It looks like this could be happening due to a conflict with your theme or with another plugin.

    To be sure, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if WooCommerce now appears on your backend. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    If you cannot perform a conflict test on your live site, we recommend creating a staging site using the WP Staging plugin.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

    Thread Starter craigmckee

    (@craigmckee)

    @judagutor I can’t do this on my live site but will have a look at the stagin plugin and see if I can figure out why this is going wrong.

    Hi @craigmckee

    Sounds good ?? Please keep us posted on how it goes.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 4 replies - 1 through 4 (of 4 total)
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