No Woo Product Filter despite payment on the website.

  • Resolved rajziolowy24

    (@rajziolowy24)


    3 months, 2 weeks ago

    Hello

    I ordered and paid by crypto currency (LITECOIN)
    the plugin ,,Woo Product Filter PRO License (LIFETIME – ONE SITE)” but the status of the transaction is canceled like my it is not paid when in fact its paid, I got email payment confirmation about succesfully payment but your system dont see my paymement

    Please contact me immediately at the email linked to the existing account in WBW (Email below):
    Email account:
    I have attached a screenshot of the message displayed on the website below, under the Google Drive link.
    https://drive.google.com/file/d/1GrBYqjxYZ2SuDkRQGdSaxb9Un-yd0fI2/view?usp=sharing

    I have written twice through your website form, but I have not received any response. I also did not receive any order confirmation after placing the order.
    Please contact me via email only, ASAP.

    Please verify my issue and realize my order that is in fully paid
    Regards

    • This topic was modified 3 months, 2 weeks ago by rajziolowy24.
    • This topic was modified 3 months, 2 weeks ago by rajziolowy24.
    • This topic was modified 3 months, 2 weeks ago by rajziolowy24.
    • This topic was modified 3 months, 2 weeks ago by James Huff. Reason: email address removed from public forum

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @rajziolowy24,

    Sorry for the inconvenience.

    There was some technical error with your order, we have confirmed your order manually and are investigating the cause of the error.

    The details have been sent to your email, please check it.

    sorry, i post wrong thread.

    • This reply was modified 3 months, 1 week ago by happy86.
Viewing 2 replies - 1 through 2 (of 2 total)
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