• Resolved kinduweb

    (@kinduweb)


    Hi,

    I don’t see the webhooks option in Razorpay settings anymore. Why is it removed?

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author ramprak

    (@ramprak)

    Hi,

    It will set up automatically for your installation.

    Regards,
    Ram

    Atik

    (@onlinetravelgear)

    Hi team,

    Could you elaborate on this? As I had a failed payment which later did not get captured. How do I check if it’s automatically set up or not? Thanks in advance

    Hey Atik!

    Just needed to confirm a few things first!

    1. Is the payment captured on razorpay side and the status did not get updated on woocommerce dashboard?
    2. Which version of rzp plugin are you currently using?.
    3. Is the webhook enabled on razorpay dashboard with required events at present?

    You can check the Webhook and Payment status in the Razorpay dashboard as-
    In razorpay dashboard check order status in transactions->order and webhook in settings->webhook

    • This reply was modified 2 years, 5 months ago by garimaprachi.

    @onlinetravelgear Hey Atik! Have you checked the above step?

    Atik

    (@onlinetravelgear)

    Is the payment captured on razorpay side and the status did not get updated on woocommerce dashboard?
    Yes

    Which version of rzp plugin are you currently using?.
    Plugin Version – 3.8.0

    Is the webhook enabled on razorpay dashboard with required events at present?
    Yes, the webhook is enabled for payment.authorized and refund.created

    Hello @onlinetravelgear ,
    It will be great if you can?update the plugin to the most recent version, which includes a bug fix for the webhook. Since, the version enables auto webhook,? the webhook would be automatically configured on the Razorpay?dashboard, eliminating the need for manual setup.

    Atik

    (@onlinetravelgear)

    Hi team,

    I’ve updated the plugin to Version 3.8.2
    I’ll keep a check and notify you if the issues continue. Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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