No Web App Connection

  • Resolved 15degrees

    (@15degrees)


    1 year, 3 months ago

    Hi Guys

    I’ve tried this 5 times now. The plugin I downloaded on one of my sites is different to the other site. It looks different (even though it has the same version number) It’s even called a different name in the left-hand menu:

    Site that is working = Cookie Yes
    Site that isn’t = GDPR Cookie Consent

    It has no way that I can see to connect to the web app account I created.

    What gives because I’m sick of trying to figure it out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @15degrees,

    Greetings from CookieYes!

    The plugin has undergone a significant revamp in its code and interface. The version you encountered on the other site is the legacy version. Old websites still receive the plugin and update in the legacy interface itself. Our users are gradually transitioning to this new interface through the process outlined in a?recent article.

    In light of future improvements and new features that will be added, we suggest that you move to the updated version of the plugin to take advantage of these improvements.

    Thread Starter 15degrees

    (@15degrees)

    That worked perfectly thanks. Perhaps you need to update your user docs for install re WordPress.

    • This reply was modified 1 year, 3 months ago by 15degrees.
Viewing 2 replies - 1 through 2 (of 2 total)
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