Sorry to have to come back.
I’ve got a similar issue: Visitor Activity / Access Log empty.
After the install of 4.7.2.1 the menu with all previously colected data was back.
However, almost no recent data were collected – exception: a few searches. A few visitors show up in the overview graph as well (considerably less than expected), but, as mentioned, the access log is empty.
Went through the settings dialogue several times but dind’t find a clue, switched to client tracking mode and back to server mode without changes in behavior, async mode is and was off. Tried to activate the new city tracking mode; as there were no changes showing up switched back to country mode, deinstalled and reinstalled the MaxMind GeoLite library.
Could you please be so kind as to tell me how to get access data back?
My config string:
{“version”:”4.7.2.1″,”secret”:”6329597429478eeb2ae0d6d494b20fe8″,”show_admin_notice”:”4.7.2.1″,”browscap_last_modified”:1505129580,”is_tracking”:”on”,”javascript_mode”:”no”,”enable_javascript”:”on”,”track_admin_pages”:”no”,”use_separate_menu”:”no”,”add_posts_column”:”on”,”posts_column_day_interval”:”30″,”posts_column_pageviews”:”no”,”add_dashboard_widgets”:”no”,”hide_addons”:”no”,”auto_purge”:”0″,”auto_purge_delete”:”on”,”do_not_track_outbound_classes_rel_href”:”noslimstat,ab-item”,”extensions_to_track”:”pdf,doc,xls,zip”,”track_same_domain_referers”:”no”,”session_duration”:”8″,”extend_session”:”on”,”geolocation_country”:”on”,”enable_cdn”:”no”,”external_domains”:””,”track_users”:”no”,”ignore_users”:””,”ignore_ip”:””,”ignore_capabilities”:””,”ignore_spammers”:”no”,”ignore_bots”:”on”,”ignore_resources”:””,”ignore_countries”:””,”ignore_browsers”:””,”ignore_referers”:””,”anonymize_ip”:”no”,”ignore_prefetch”:”no”,”use_european_separators”:”on”,”date_format”:”d-m-y”,”time_format”:”h:i a”,”show_display_name”:”no”,”convert_resource_urls_to_titles”:”no”,”convert_ip_addresses”:”no”,”async_load”:”no”,”use_current_month_timespan”:”on”,”expand_details”:”on”,”rows_to_show”:”20″,”limit_results”:”1000″,”ip_lookup_service”:”http:\/\/www.infosniper.net\/?ip_address=”,”mozcom_access_id”:””,”mozcom_secret_key”:””,”refresh_interval”:”60″,”number_results_raw_data”:”50″,”custom_css”:””,”chart_colors”:””,”show_complete_user_agent_tooltip”:”no”,”enable_sov”:”no”,”restrict_authors_view”:”yes”,”capability_can_view”:”activate_plugins”,”can_view”:””,”rest_api_tokens”:”358fd532075c2189b3c0fca6cf5fe2a9″,”capability_can_admin”:”activate_plugins”,”can_admin”:””,”last_tracker_error”:[200,”Unknown column ‘city’ in ‘field list'”,”1505329755″],”show_sql_debug”:”no”,”no_maxmind_warning”:”no”,”no_browscap_warning”:”no”,”locked_options”:””,”ignore_platforms”:””,”last_tracker_notice”:[310,”Bot not tracked”,”1505383747″]}