• Resolved runtatoma

    (@runtatoma)


    In dk , we cant charge surcharges for the private clients.
    Only b2b clients.
    In our bambora payment module settings we can se it to only charge from b2b creditcards.
    “our setting”

    So when we get orders from b2b clients , the bambora automatically after check out puts on a surcharge example 1,45% on the order, without VAT on it.
    “on its own order line called :”surcharge”
    “sometimes” it does infact put vat on that line pr auto”
    But mostly no vat is added, only the amount from the payment system is noted.
    The payment system dosent seem to add vat to the charge sometimes.
    So how can we charge the client for this vat. alot of manual work goes into this, both in shop and in accounting.

    Is this woocommerce that dont understand to place vat on it, or where is it the bambora that have a problem

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Niall a11n

    (@wpniall)

    Hi @runtatoma!

    If you’ve set the taxes correctly in WooCommerce per these instructions, then they should be working correctly: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/. You may to double-check your tax settings using that guide.

    You also said:

    The payment system dosent seem to add vat to the charge sometimes.

    It sounds like the problem is related to the Bambora plugin your site uses rather than WooCommerce itself. I recommend reaching out to the developers of that plugin for further assistance.

    Plugin Support Niall a11n

    (@wpniall)

    Hi again,

    We haven’t heard back from you for a while, so I’m going to mark this as resolved – if you have any further questions or need further help, please start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘[NSFW] No Vat calculation on Surcharges’ is closed to new replies.