No USPS Shipping Options Showing for items over 12”
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Greetings! I’m am new to setting up an e-commerce site. I have spent hours trying to set up my shipping. I can’t get any USPS options to show for anything over 12”. I tried to read the error code, but it didn’t make sense to me as it stated my dimensions had to be over “0”. Here is the debug info:
array ( 'settings' => array ( 'props' => array ( 'endpoint' => 'https://secure.shippingapis.com/ShippingAPI.dll', 'defaultUserId' => '891000005749', 'domestic' => array ( 0 => 'US', 1 => 'PR', 2 => 'VI', 3 => 'MH', 4 => 'FM', ), 'services' => array ( 'EXPRESS_MAIL' => array ( 'name' => 'Priority Mail Express', 'services' => array ( 3 => 'Priority Mail Express', 2 => 'Priority Mail Express, Hold for Pickup', 23 => 'Priority Mail Express, Sunday/Holiday', ), ), 'PRIORITY_MAIL' => array ( 'name' => 'Priority Mail', 'services' => array ( 1 => 'Priority Mail', 33 => 'Priority Mail, Hold For Pickup', 18 => 'Priority Mail Keys and IDs', 47 => 'Priority Mail Regional Rate Box A', 48 => 'Priority Mail Regional Rate Box A, Hold For Pickup', 49 => 'Priority Mail Regional Rate Box B', 50 => 'Priority Mail Regional Rate Box B, Hold For Pickup', ), ), 'FIRST_CLASS' => array ( 'name' => 'First-Class Mail', 'services' => array ( '0A' => 'First-Class Mail Postcards', '0B' => 'First-Class Mail Letter', '0C' => 'First-Class Mail Large Envelope', '0D' => 'First-Class Mail Parcel', 12 => 'First-Class Postcard Stamped', 15 => 'First-Class Large Postcards', 19 => 'First-Class Keys and IDs', '0E' => 'First-Class Package Service – Retail', 61 => 'First-Class Package Service', 53 => 'First-Class Package Service, Hold For Pickup', 78 => 'First-Class Mail Metered Letter', ), ), 'STANDARD_POST' => array ( 'name' => 'USPS Retail Ground', 'services' => array ( 4 => 'USPS Retail Ground', ), ), 'MEDIA_MAIL' => array ( 'name' => 'Media Mail', 'services' => array ( 6 => 'Media Mail', ), ), 'LIBRARY_MAIL' => array ( 'name' => 'Library Mail', 'services' => array ( 7 => 'Library Mail', ), ), ), 'subservicesEnabled' => array ( 3 => 'yes', 2 => 'no', 23 => 'no', 1 => 'yes', 33 => 'no', 18 => 'no', 47 => 'yes', 48 => 'no', 49 => 'yes', 50 => 'no', '0A' => 'no', '0B' => 'no', '0C' => 'no', '0D' => 'yes', 12 => 'no', 15 => 'no', 19 => 'no', '0E' => 'yes', 61 => 'no', 53 => 'no', 78 => 'no', 4 => 'yes', 6 => 'no', 7 => 'no', ), 'supports' => array ( 0 => 'settings', ), 'id' => 'usps_simple', 'method_title' => 'USPS Simple', 'method_description' => 'The <strong>USPS Simple</strong> plugin calculates rates for domestic shipping dynamically using USPS API during checkout.', 'enabled' => 'yes', 'title' => 'USPS Simple', 'rates' => array ( ), 'tax_status' => 'taxable', 'fee' => NULL, 'minimum_fee' => NULL, 'instance_id' => 0, 'instance_form_fields' => array ( ), 'instance_settings' => array ( ), 'availability' => NULL, 'countries' => array ( ), 'plugin_id' => 'woocommerce_', 'errors' => array ( ), 'data' => array ( ), 'serviceDescription' => 'This controls the title which the customer sees during checkout.', 'sender' => '14580', 'userId' => '387FURGE1285', 'commercialRate' => 'no', 'groupByWeight' => 'yes', 't_express_mail' => 'Priority Mail Express (USPS Simple)', 't_priority_mail' => 'Priority Mail (USPS Simple)', 't_first_class' => 'First-Class Mail (USPS Simple)', 't_standard_post' => 'USPS Retail Ground (USPS Simple)', 't_media_mail' => 'Media Mail (USPS Simple)', 't_library_mail' => 'Library Mail (USPS Simple)', ), 'settings' => array ( 'enabled' => 'yes', 'sender' => '14580', 'user_id' => '387FURGE1285', 'commercial_rate' => 'no', 'group_by_weight' => 'yes', 'express_mail' => '', 't_express_mail' => '', 'express_mail_3' => 'yes', 'express_mail_2' => 'no', 'express_mail_23' => 'no', 'priority_mail' => '', 't_priority_mail' => '', 'priority_mail_1' => 'yes', 'priority_mail_33' => 'no', 'priority_mail_18' => 'no', 'priority_mail_47' => 'yes', 'priority_mail_48' => 'no', 'priority_mail_49' => 'yes', 'priority_mail_50' => 'no', 'first_class' => '', 't_first_class' => '', 'first_class_0A' => 'no', 'first_class_0B' => 'no', 'first_class_0C' => 'no', 'first_class_0D' => 'yes', 'first_class_12' => 'no', 'first_class_15' => 'no', 'first_class_19' => 'no', 'first_class_0E' => 'yes', 'first_class_61' => 'no', 'first_class_53' => 'no', 'first_class_78' => 'no', 'standard_post' => '', 't_standard_post' => '', 'standard_post_4' => 'yes', 'media_mail' => '', 't_media_mail' => '', 'media_mail_6' => 'no', 'library_mail' => '', 't_library_mail' => '', 'library_mail_7' => 'no', ), ), 'package' => array ( 'contents' => array ( '242c100dc94f871b6d7215b868a875f8' => array ( 'key' => '242c100dc94f871b6d7215b868a875f8', 'product_id' => 1284, 'variation_id' => 0, 'variation' => array ( ), 'quantity' => 1, 'data_hash' => 'b5c1d5ca8bae6d4896cf1807cdf763f0', 'line_tax_data' => array ( 'subtotal' => array ( 1 => 1.2, ), 'total' => array ( 1 => 1.2, ), ), 'line_subtotal' => 15.0, 'line_subtotal_tax' => 1.2, 'line_total' => 15.0, 'line_tax' => 1.2, 'product' => array ( 'name' => 'Pet Nest', 'slug' => 'pet-nest', 'price' => '15', 'regular_price' => '15', 'sale_price' => '', 'weight' => '8.5 oz', 'weight_lbs' => 0.531248934865, 'dimensions' => '23 x 16 x in', 'dimensions_in' => '23 x 16 x ', ), ), '0829424ffa0d3a2547b6c9622c77de03' => array ( 'key' => '0829424ffa0d3a2547b6c9622c77de03', 'product_id' => 1289, 'variation_id' => 0, 'variation' => array ( ), 'quantity' => 1, 'data_hash' => 'b5c1d5ca8bae6d4896cf1807cdf763f0', 'line_tax_data' => array ( 'subtotal' => array ( 1 => 1.2, ), 'total' => array ( 1 => 1.2, ), ), 'line_subtotal' => 15.0, 'line_subtotal_tax' => 1.2, 'line_total' => 15.0, 'line_tax' => 1.2, 'product' => array ( 'name' => 'Pet Nest', 'slug' => 'pet-nest-4', 'price' => '15', 'regular_price' => '15', 'sale_price' => '', 'weight' => '8.5 oz', 'weight_lbs' => 0.531248934865, 'dimensions' => '20 x 20 x in', 'dimensions_in' => '20 x 20 x ', ), ), ), 'contents_cost' => 30.0, 'applied_coupons' => array ( ), 'user' => array ( 'ID' => 1, ), 'destination' => array ( 'country' => 'US', 'state' => 'NY', 'postcode' => '14618', 'city' => 'Rochester', 'address' => '', 'address_1' => '', 'address_2' => '', ), 'cart_subtotal' => '30', 'rates' => array ( 'local_pickup:3' => WC_Shipping_Rate::__set_state(array( 'data' => array ( 'id' => 'local_pickup:3', 'method_id' => 'local_pickup', 'instance_id' => 3, 'label' => 'Local - Rochester, NY Area Delivery/Pickup', 'cost' => '0.00', 'taxes' => array ( ), ), 'meta_data' => array ( 'Items' => 'Pet Nest × 1, Pet Nest × 1', ), )), ), ), 'requests' => array ( 'ONLINE' => 'API=RateV4&XML= <RateV4Request USERID="387FURGE1285"> <Revision>2</Revision> <Package ID="242c100dc94f871b6d7215b868a875f8:1:23:16::0.531248934865"> <Service>ONLINE</Service> <ZipOrigination>14580</ZipOrigination> <ZipDestination>14618</ZipDestination> <Pounds>0</Pounds> <Ounces>8.50</Ounces> <Container>RECTANGULAR</Container> <Size>LARGE</Size> <Width>16</Width> <Length>23</Length> <Height>0</Height> <Girth>32</Girth> <Machinable>true</Machinable> <ShipDate>14-Apr-2022</ShipDate> </Package> <Package ID="0829424ffa0d3a2547b6c9622c77de03:1:20:20::0.531248934865"> <Service>ONLINE</Service> <ZipOrigination>14580</ZipOrigination> <ZipDestination>14618</ZipDestination> <Pounds>0</Pounds> <Ounces>8.50</Ounces> <Container>RECTANGULAR</Container> <Size>LARGE</Size> <Width>20</Width> <Length>20</Length> <Height>0</Height> <Girth>40</Girth> <Machinable>true</Machinable> <ShipDate>14-Apr-2022</ShipDate> </Package> </RateV4Request> ', 'STANDARD POST' => 'API=RateV4&XML= <RateV4Request USERID="387FURGE1285"> <Revision>2</Revision> <Package ID="242c100dc94f871b6d7215b868a875f8:1:23:16::0.531248934865"> <Service>STANDARD POST</Service> <ZipOrigination>14580</ZipOrigination> <ZipDestination>14618</ZipDestination> <Pounds>0</Pounds> <Ounces>8.50</Ounces> <Container>RECTANGULAR</Container> <Size>LARGE</Size> <Width>16</Width> <Length>23</Length> <Height>0</Height> <Girth>32</Girth> <GroundOnly>true</GroundOnly> <Machinable>true</Machinable> <ShipDate>14-Apr-2022</ShipDate> </Package> <Package ID="0829424ffa0d3a2547b6c9622c77de03:1:20:20::0.531248934865"> <Service>STANDARD POST</Service> <ZipOrigination>14580</ZipOrigination> <ZipDestination>14618</ZipDestination> <Pounds>0</Pounds> <Ounces>8.50</Ounces> <Container>RECTANGULAR</Container> <Size>LARGE</Size> <Width>20</Width> <Length>20</Length> <Height>0</Height> <Girth>40</Girth> <GroundOnly>true</GroundOnly> <Machinable>true</Machinable> <ShipDate>14-Apr-2022</ShipDate> </Package> </RateV4Request> ', ), 'responses' => array ( 'ONLINE' => array ( 'headers' => Requests_Utility_CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'content-encoding' => 'gzip', 'access-control-allow-origin' => '*', 'cache-control' => 'private', 'content-type' => 'text/xml', 'date' => 'Wed, 13 Apr 2022 02:42:27 GMT', 'ntcoent-length' => '610', 'server' => 'Microsoft-IIS/10.0', 'strict-transport-security' => 'max-age=31536000 ; includeSubDomains', 'x-aspnet-version' => '4.0.30319', 'x-backside-transport' => 'OK OK', 'x-frame-options' => 'SAMEORIGIN', 'x-global-transaction-id' => '8ac205fb625638b41fc1990f', 'x-powered-by' => 'ASP.NET', 'x-ruleset-version' => '1.0', 'content-length' => '306', ), )), 'body' => '<?xml version="1.0" encoding="UTF-8"?> <RateV4Response> <Package ID="242c100dc94f871b6d7215b868a875f8:1:23:16::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> <Package ID="0829424ffa0d3a2547b6c9622c77de03:1:20:20::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> </RateV4Response> ', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, ), 'STANDARD POST' => array ( 'headers' => Requests_Utility_CaseInsensitiveDictionary::__set_state(array( 'data' => array ( 'content-encoding' => 'gzip', 'access-control-allow-origin' => '*', 'cache-control' => 'private', 'content-type' => 'text/xml', 'date' => 'Wed, 13 Apr 2022 02:42:19 GMT', 'ntcoent-length' => '610', 'server' => 'Microsoft-IIS/10.0', 'strict-transport-security' => 'max-age=31536000 ; includeSubDomains', 'x-aspnet-version' => '4.0.30319', 'x-backside-transport' => 'OK OK', 'x-frame-options' => 'SAMEORIGIN', 'x-global-transaction-id' => 'e41d6174625638b58b9fe25f', 'x-powered-by' => 'ASP.NET', 'x-ruleset-version' => '1.0', 'content-length' => '306', ), )), 'body' => '<?xml version="1.0" encoding="UTF-8"?> <RateV4Response> <Package ID="242c100dc94f871b6d7215b868a875f8:1:23:16::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> <Package ID="0829424ffa0d3a2547b6c9622c77de03:1:20:20::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> </RateV4Response> ', 'response' => array ( 'code' => 200, 'message' => 'OK', ), 'cookies' => array ( ), 'filename' => NULL, ), ), 'unitedResponse' => '<?xml version="1.0" encoding="UTF-8"?> <RateV4Response> <Package ID="242c100dc94f871b6d7215b868a875f8:1:23:16::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> <Package ID="0829424ffa0d3a2547b6c9622c77de03:1:20:20::0.531248934865"> <Error> <Number>-2147219385</Number> <Source>DomPostageLibrary;RateV4.ProcessRequest</Source> <Description>All dimensions must be greater than 0</Description> <HelpFile/> <HelpContext/> </Error> </Package> </RateV4Response> ', 'shownRates' => array ( ), 'eliminatedRates' => array ( ), )The page I need help with: [log in to see the link]
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- The topic ‘No USPS Shipping Options Showing for items over 12”’ is closed to new replies.
