No username and no auto-add to mailchimp

Hi, can you enable Debug mode. Then check the log file after another person signs up. Or you might like to create a temp test account just to see what happens in the log file.

The above will hopefully provide answers to both of your questions.

Regards

When someone pays, the account is created with partial info. The registration process is not complete. User needs to complete registration. Once the registration is complete, user name will no longer be empty.

When someone pays, the account is created with partial info. The registration process is not complete. User needs to complete registration. Once the registration is complete, user name will no longer be empty.

Your statement is correct, I understand that is how it SHOULD be, but my system is not running that way. The USERNAME is the item that should be automatically created, along with a password. That information of a username and password is supposed to be sent to the email, in which the person paid through paypal

This is what is happening instead: the simple membership plugin is only creating a first name and a last name in the membership profile. This does NO GOOD. They need a username and password, so that they can then log in for the first time, and then fill the information out on their own.

It says “success” many times in my log file below, but as stated in the last post I just posted, my members MAY be receiving the email to invite them to log in and finish their registration, BUT the system is only creating for them a LAST NAME and FIRST NAME, it is NOT creating for them a username, thus they can not login successfully the first time. I have been having to manually delete, and re-create each person’s membership with username myself, and then email it to them personally.

Here is my log file:

[11/23/2015 6:51 AM] – SUCCESS :Member notification email sent to: [email protected]
[11/23/2015 6:51 AM] – SUCCESS :Admin notification email sent to: [email protected]
[11/30/2015 8:53 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[11/30/2015 8:53 PM] – SUCCESS :Post string : mc_gross=125.00&protection_eligibility=Ineligible&payer_id=AYUZXNMFYXE6C&tax=0.00&payment_date=12%3A53%3A21+Nov+30%2C+2015+PST&payment_status=Completed&charset=windows-1252&first_name=Dawn&option_selection1=Physicians&mc_fee=3.93&notify_version=3.8&custom=subsc_ref%3D3&payer_status=verified&business=finance%40ancestraldoctors.org&quantity=1&verify_sign=AplKZSVu.B-l0lCgCwk8e2Z0AP5AAI-SIH6ZFSwpWu0Qg478lQ6kya-a&payer_email=dawn.lemanne%40gmail.com&option_name1=Choose+One&txn_id=8P770503NT648231D&payment_type=instant&payer_business_name=No+Stone+Unturned&btn_id=100781278&last_name=Lemanne&receiver_email=finance%40ancestraldoctors.org&payment_fee=3.93&shipping_discount=0.00&insurance_amount=0.00&receiver_id=DZ65QCSQDM722&txn_type=web_accept&item_name=Yearly+Registration&discount=0.00&mc_currency=USD&item_number=&residence_country=US&shipping_method=Default&handling_amount=0.00&transaction_subject=subsc_ref%3D3&payment_gross=125.00&shipping=0.00&ipn_track_id=c33f8cd78bbab&
[11/30/2015 8:53 PM] – SUCCESS :Connection to https://www.paypal.com successfuly completed.
[11/30/2015 8:53 PM] – SUCCESS :IPN successfully verified.
[11/30/2015 8:53 PM] – SUCCESS :Creating product Information to send.
[11/30/2015 8:53 PM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[11/30/2015 8:53 PM] – SUCCESS :Item Number:
[11/30/2015 8:53 PM] – SUCCESS :Item Name: Yearly Registration
[11/30/2015 8:53 PM] – SUCCESS :Item Quantity: 1
[11/30/2015 8:53 PM] – SUCCESS :Item Total: 125.00
[11/30/2015 8:53 PM] – SUCCESS :Item Currency: USD
[11/30/2015 8:53 PM] – SUCCESS :Membership payment paid for membership level ID: 3
[11/30/2015 8:53 PM] – SUCCESS :swpm integration is being used… creating member account…
[11/30/2015 8:53 PM] – SUCCESS :swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=3
[11/30/2015 8:53 PM] – SUCCESS :Could not find any record using the given email address ([email protected]). Attempting to query database using the unique reference: 8P770503NT648231D
[11/30/2015 8:53 PM] – SUCCESS :Creating new member account. Membership level ID: 3
[11/30/2015 8:53 PM] – SUCCESS :Member signup URL: https://ancestraldoctors.org/registration/?member_id=56&code=984db3b6f88fa53b6de71b4ca72e4d67
[11/30/2015 8:53 PM] – SUCCESS :Member signup/upgrade completion email successfully sent to: [email protected]
[11/30/2015 8:53 PM] – SUCCESS :Saving transaction data to the database table.
[11/30/2015 8:53 PM] – SUCCESS :Transaction data saved.
[11/30/2015 8:53 PM] – SUCCESS :Paypal class finished.

——————————————————————

[12/05/2015 12:31 AM] – SUCCESS :Paypal Class Initiated by 173.0.81.1
[12/05/2015 12:31 AM] – SUCCESS :Post string : mc_gross=125.00&protection_eligibility=Ineligible&payer_id=F9ZFLAARHDG5W&tax=0.00&payment_date=16%3A30%3A56+Dec+04%2C+2015+PST&payment_status=Completed&charset=windows-1252&first_name=robert&option_selection1=Physicians&mc_fee=3.93&notify_version=3.8&custom=subsc_ref%3D3&payer_status=unverified&business=finance%40ancestraldoctors.org&quantity=1&verify_sign=AzBaB4igIlIOZ2eyIIUO7KCzSPYPA7IIhg1WDpdSkPbEox.fZc5jMesQ&payer_email=rhansenraamg%40gmail.com&option_name1=Choose+One&txn_id=4EE85740EH6462324&payment_type=instant&btn_id=100781278&last_name=hansen&receiver_email=finance%40ancestraldoctors.org&payment_fee=3.93&shipping_discount=0.00&insurance_amount=0.00&receiver_id=DZ65QCSQDM722&txn_type=web_accept&item_name=Yearly+Registration&discount=0.00&mc_currency=USD&item_number=&residence_country=US&handling_amount=0.00&shipping_method=Default&transaction_subject=subsc_ref%3D3&payment_gross=125.00&shipping=0.00&ipn_track_id=ac47e26754b36&
[12/05/2015 12:31 AM] – SUCCESS :Connection to https://www.paypal.com successfuly completed.
[12/05/2015 12:31 AM] – SUCCESS :IPN successfully verified.
[12/05/2015 12:31 AM] – SUCCESS :Creating product Information to send.
[12/05/2015 12:31 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe
[12/05/2015 12:31 AM] – SUCCESS :Item Number:
[12/05/2015 12:31 AM] – SUCCESS :Item Name: Yearly Registration
[12/05/2015 12:31 AM] – SUCCESS :Item Quantity: 1
[12/05/2015 12:31 AM] – SUCCESS :Item Total: 125.00
[12/05/2015 12:31 AM] – SUCCESS :Item Currency: USD
[12/05/2015 12:31 AM] – SUCCESS :Membership payment paid for membership level ID: 3
[12/05/2015 12:31 AM] – SUCCESS :swpm integration is being used… creating member account…
[12/05/2015 12:31 AM] – SUCCESS :swpm_handle_subsc_signup_stand_alone(). Custom value: subsc_ref=3
[12/05/2015 12:31 AM] – SUCCESS :Could not find any record using the given email address ([email protected]). Attempting to query database using the unique reference: 4EE85740EH6462324
[12/05/2015 12:31 AM] – SUCCESS :Creating new member account. Membership level ID: 3
[12/05/2015 12:31 AM] – SUCCESS :Member signup URL: https://ancestraldoctors.org/registration/?member_id=57&code=8dbf143ba83a6a0e9f341abc3290c6bf
[12/05/2015 12:31 AM] – SUCCESS :Member signup/upgrade completion email successfully sent to: [email protected]
[12/05/2015 12:31 AM] – SUCCESS :Saving transaction data to the database table.
[12/05/2015 12:31 AM] – SUCCESS :Transaction data saved.
[12/05/2015 12:31 AM] – SUCCESS :Paypal class finished.

——————————————————————

[12/06/2015 9:26 PM] – SUCCESS :Member notification email sent to: [email protected]
[12/06/2015 9:26 PM] – SUCCESS :Admin notification email sent to: [email protected]

@namgostar, please read the following troubleshooting instructions. They should help you with your current issue.

Thank you

No where in this documentation that you linked does it explain what to do when your plugin CREATES FIRST AND LAST NAME, BUT DOES NOT CREATE A USERNAME. This problem has been one, not only for me, but for others in the past, as I read through other posts. This even was corrected with one of your updates, but now it is happening again.

Also, in this documentation it does not explain anything about why these members are not automatically added to the mailchimp list.

Neither of my two problems are addressed.

Sorry about that. You are correct, the plugin developers will investigate further your issue.

Sorry about any inconvenience.

Kind regards

Thank you, I will stay tuned.

This pretty much happens when steps 6, 7 and 8 doesn’t get done from the following documentation:
https://simple-membership-plugin.com/membership-registration-process-overview/

The plugin was designed to work in a certain manner. The documentation explains how it works. However, the user doesn’t read it and then expect something else to happen. This causes the issues and confusions.

As far as I can see from the log file, the plugin worked fine in terms of processing the payment and sending the unique link to the member. Did the member click on that link to complete the registration?

I think you are using the form builder addon. Have you filled in the following form so the developer can take a look at your site?
https://simple-membership-plugin.com/premium-addon-support/