No user saved in payment with ninja forms?

  • Resolved wenkunst

    (@wenkunst)


    4 years, 2 months ago

    Hi,

    I’m trying to use Pronamic together with Ninja Forms. Everything works except when I do a test payment the user is not stored in the payment list. There is a row with a payment number, transaction, amount and date but the customer stays empty. Only when I’m logged in the actual logged in user is saved. Is this how it’s supposed to work? I would like to see the name of the customer when they buy something, is that possible? I don’t want them to have an account first…
    The data is correctly stored in the Ninja Form database.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Reüel

    (@pronamic_reuel)

    With the Ninja Forms integration, there is no way yet to link form fields to the corresponding customer data of a payment. However, it’s already on our feature requests list and I expect this to be added in a future update (I’ve added your vote).

    It is indeed correct that customer details are automatically complemented from logged in WordPress users.

    Thread Starter wenkunst

    (@wenkunst)

    Thank you, good to know!
    So the only option yet to get the user information is by following the payment ID? I can work with that ??

    Plugin Author Reüel

    (@pronamic_reuel)

    Yes and if form entries are stored (Store Submission action) you can click on the “source ID” in the payments overview to go to the form entry.

    Thread Starter wenkunst

    (@wenkunst)

    Perfect! I use the store submission action so that will work together! Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)
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