No Translation at all.

Have the same problem…

I somehow try to click elsewhere and saw that Google Translate should work if I go inside the project, but don’t know why it cannot automatically translate and return back to my site. That means manually click the copy and paste can make the translation done.

It’s crazy for translate a site…

Lingotek currently uses Microsoft Translator for machine translation and machine translation is not working because there is a problem between their API key and Microsoft that they are working to resolve. That best solution for your situation is to set up your own account with Microsoft Translator and receive your own API key (pick the free service: https://msdn.microsoft.com/en-us/library/hh847649.aspx). Once you have done this, send them the API key and they will configure your account to use it. Below are the instructions to set up an account with Microsoft Translator and get your own API key.

1. Go to https://www.microsoft.com/en-us/translator/getstarted.aspx and follow the steps for setting up Micosoft Translator Text API.

2. When subscribing to Microsoft Translator, be sure to select the Translator Text API.

3. Once the subscription process is complete, you will be assigned an _this is italics_ API key.

4. Please send this API key to [email protected]. To find the key, log into Microsoft Cognitive Services.

a. On the side navigation, select All Resources.
b. Then click to select your account. On the right, select Keys.
c. Copy the Key included on your account.

Send the key to [email protected] to have Lingotek Support add your MT subscription to your Lingotek account.

As a heads up to everyone who has been having this issue.

We have fixed the issues with Machine Translation and your content shouldn’t get in the stuck state anymore. Your content should go through the translation process smoothly. If you are still having issues do not hesitate to reach out and contact Lingotek Support.