No Traffic on Dashboard

  • Resolved secc

    (@secc)


    1 year, 10 months ago

    Hi. We have no data on our dashboard, because we had to switch to GA4 on Google Analytics. Is there a way, to connect it? It looks like, that it is only possible to connect to the UA Data, and there is no longer Datas recorded. Thank you for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @secc,

    Thanks for reaching out. While you can use Site Kit to connect your site with both a Universal Analytics (UA) and a Google Analytics 4 (GA4) property, the Site Kit dashboard at present will only display data based on the connected UA property. We’re working on displaying data based on the GA4 property, but until then you’ll need to view GA4 data from analytics.google.com.

    Let me know if you have any further questions on this. We also have some information on the plugin website in relation to GA4 with Site Kit:
    https://sitekit.withgoogle.com/documentation/using-site-kit/ga4/

    Thread Starter secc

    (@secc)

    Thank you for your fast reply. Get it. Looking forward to the new version for the GA4 Data. Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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