No traffic data shown

Hi,

Thank you for contacting us!

We did a quick look of your store & found that our plugin is not configured well on your store.

You haven’t enabled “Add Universal Analytics Tracking code” option for our plugin.

Which is resulted into “ga is not defined” error on your store (screenshot) & unable to send “Enhanced Ecommerce” data to your GA account.

Reason :

The script of our plugin works/fetches the data based on the tracker(‘ga’ in the case of Universal Analytics script used in our plugin). While you have not implemented the UA tracking script (manually or from our plugin), the store/script in your store may not be able to initialize the tracker, which in turn will hinder the plugin from populating insights in your Analytics account.

Solution :

Enable “Add Universal Analytics Tracking code” option for our plugin & analyze the data for next couple of days & get back to us if you find any issues.

Hope this addresses your concern!

• This reply was modified 7 years, 7 months ago by Conversios.

thank you, just selected that option. See screenshot:

i will monitor traffic today and tomorrow and let you know.

thanks again!

• This reply was modified 7 years, 7 months ago by Cocotu.

Hi,

Hope you are doing well & enjoying ur plugin! ??

Since you are satisfied with our plugin & support, we would appreciate if you can review our plugin. Your reviews will help other users to try our plugin.

Looking forward to your review!

Thanks & Regards!

• This reply was modified 7 years, 7 months ago by Conversios.

Hi,

Hope you are doing well & enjoying ur plugin! ??

I wanted to reach out to you and learn if you checked my previous response?

Please let me know in case of any query or concern.

Looking forward to your review!

Thanks & Regards!

Sorry for the late reply. I’m getting the below error at GA. Can you assist? I’m using PayPal as my payment gateway:

“Missing Ecommerce Data error
View https://www.mywebsite.com is configured for Ecommerce, but no data is flowing.”

Thanks!

Hi,

Thank you for getting back to us!

We request you to contact us at analytics2(at)tatvic(dot)com so we can assist you further regarding your query.

Hope to hear you soon!

Thanks & Regards!