No totals showing and problems scrolling through page list

  • Resolved Ikvindlezenleuk

    (@ikvindlezenleuk)


    1 year, 5 months ago

    Since yesterday ‘Totaal bezoekers’ and ‘Totaal paginaweergaven’ is empty when I’m looking at one day. Since the update from this morning the list is 20 rows long (thanks for that), but when I go to the next page of the list, instead of counting # from 20 to 21 it goes from 20 to 02001, and then from 020191 to a blank page. And then it’s stuck on this blank page. Only with a refresh I can see the list again

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hello @ikvindlezenleuk,

    The latter issue is fixed in the development version of our plugin already, which we’ll be pushing out an official release for early next week.

    The former issue we were not yet aware of, but I can also not replicate it just yet. On our demo, I see “total visitors” and “total pageviews” working in the top section.

    Do you see any error messages in your browser console? Is anything showing, like a zero, or is the section blank altogether? Could you share a screenshot?

    Thread Starter Ikvindlezenleuk

    (@ikvindlezenleuk)

    Hi Danny, I don’t see any error message. I’m using Chrome, but when I log into my website in Safari, the totals are showing fine.

    Thread Starter Ikvindlezenleuk

    (@ikvindlezenleuk)

    Hi Danny, this morning (after logging in to my websites) the totals are showing fine. But the totals of the last two days are still blank (in the day view). Not a problem for me, but it’s weird.

    Plugin Author Danny van Kooten

    (@dvankooten)

    Thank you for the update @ikvindlezenleuk. It sounds like some funky browser cache issue is occurring. Do the totals for the last two days show up fine in the other browser as well?

    If so, you can perform a hard browser refresh by pressing Ctrl + F5 or Cmd + F5 if on a Mac. Does that get the totals for the last two days to show up?

    Thread Starter Ikvindlezenleuk

    (@ikvindlezenleuk)

    The hard browser refresh did nothing. Then I decided to clear my browser data and logged in again. That did the trick. The totals are showing now. Thanks for the help

Viewing 5 replies - 1 through 5 (of 5 total)
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