No Time, No Date, No Location

Does the event info show correctly in WordPress admin?

Can you post a link to the problem page?

Thanks for the response. In the Adming everything shows correctly as far as being able to enter it is but when I go to the site it’s not there. On the events pager everything shows fine it lists all of our events like it should and the times here is that page

https://www.fbcwashington.org/events-2/

However, when you go to the individual event lets say here

https://www.fbcwashington.org/events/thanksgiving-dinner/

there is no map no location no time shown. The time you see is because I had my secretary go enter it in. It is this way for every individual event here is another

https://www.fbcwashington.org/events/evangelism-training/
Location and time is there because again, I asked my secretary to enter it in. We have never had this issue before.

did you check the formatting under Events > Settings > Formatting > Events > Default single event format ? and are you using recurring events or is this happening with other events also?

I have never messed with those settings here they are
<div style=”float:right; margin:0px 0px 15px 15px;”>#_LOCATIONMAP</div>
<p>
Date/Time
Date(s) – #_EVENTDATES
<i>#_EVENTTIMES</i>
</p>
{has_location}
<p>
Location
#_LOCATIONLINK
</p>
{/has_location}
<p>
Categories
#_CATEGORIES
</p>
<br style=”clear:both” />
#_EVENTNOTES
{has_bookings}
<h3>Bookings</h3>
#_BOOKINGFORM
{/has_bookings}

This occurs no matter what the event is whether it is recurring or not.

just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:

– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems

angelo thank you for your response. I went in and I deactivated all plugins again, I had previously tried this and I still had the same problem.

I then activate the twenty fourteen theme to verify it is not the theme and I still had the same issue, I then went in and updated an event under the twenty fourteen theme, this did not help either, then I deactivated all plug ins under that theme and still did not help. I have also tried deactivating all plugins and updating an event with all plugins deactivated and still no luck.

Can you try putting this shortcode below into a normal page, substituting 123 for the post ID of one of your single events?

[event post_id="123"]

That should help work out whether the problem is with your single event template / formatting or somewhere else.

Well hopefully I am doing this portion right. Anyway I entered this onto a page
[event post_id=”thanksgiving-dinner/”] that being the event and when I enter it under the text portion of one of my pages if I go to that page it shows nothing.

this shortcode [event post_id=”123″] should be the event post id or try using the event id like [event event=”X”] where x is the event id

Right which is what I did and it shows nothing. When I enter it in a normal page and then go and check the wrbsite there is nothing there.

this works for me, however you can try something like

[event post_id="X"]
<div style="float:right; margin:0px 0px 15px 15px;">#_LOCATIONMAP</div>
<p>
	<strong>Date/Time</strong><br/>
	Date(s) - #_EVENTDATES<br /><i>#_EVENTTIMES</i>
</p>
{has_location}
<p>
	<strong>Location</strong><br/>
	#_LOCATIONLINK <br/>
       #_LOCATIONRSSLINK
</p>
{/has_location}
<p>
	<strong>Categories</strong>
	#_CATEGORIES
</p>
<br style="clear:both" />
#_EVENTNOTES
{has_bookings}
<h3>Bookings</h3>
#_BOOKINGFORM
{/has_bookings}
[/event]

where X is the post id

When you type “this works for me” what exactly are you saying works for you? If I have to type that code you just showed into every single even does that not defeat the purpose?

I went and created another page it can be found here
https://www.fbcwashington.org/event-test/

In my admin while creating the page I clicked on the text tab and entered this code
[event post_id=”thanksgiving-dinner”]
<div style=”float:right; margin:0px 0px 15px 15px;”>#_LOCATIONMAP</div>
<p>
Date/Time
Date(s) – #_EVENTDATES<i>#_EVENTTIMES</i>
</p>
{has_location}
<p>
Location
#_LOCATIONLINK
#_LOCATIONRSSLINK
</p>
{/has_location}
<p>
Categories
#_CATEGORIES
</p>
<br style=”clear:both” />
#_EVENTNOTES
{has_bookings}
<h3>Bookings</h3>
#_BOOKINGFORM
{/has_bookings}
[/event]

Where “thanksgiving-dinner” is the event
What you see on the page is what is there, nothing. Maybe I am entering something in wrong, I have no idea. All I know is one day everything worked and the next day it did not.

As Angelo said in an earlier post, you need to use the event ID or the post ID in the shortcode.

Either of these two is wrong:
[event post_id="thanksgiving-dinner"]
[event event_id="thanksgiving-dinner"]

Post and event IDs are numbers, not words.

If you go to Events > Events you should see the Events IDs listed. If you don’t, click the Screen options button at the top right and make sure Event ID is selected.

Once you have the Event ID, paste the shortcode in this format in normal page and let us know what you see:

[event post_id="123"]
#_EVENTNAME
[/event]

Thank you. When I post the above shortcode into a normal page it is blank nothing is shown at all. However when I post the code that angelo has show I get something different that page van be viewed here https://www.fbcwashington.org/event-test/

as you can see it is show the date and time I made the post and nothing else.