no test email and no link to download

Place
[edd_receipt]
On your purchase confirmation page.

Could you test with another email? I”m starting to think the receipts are simply getting blocked by your email.

If you’d like, send me one: pippin(at)pippinsplugins(dot)com

I just added your email to the sale notification email box and then I hit “send test email” again. Did you get anything?

What’s the site name so I can search my inbox?

bay of all saints

give me some more ideas to try. I really want this to work.

Do this for me: copy and paste the contents of easy-digital-downloads/includes/payments/actions.php into pastebin.com and then share the link.

I think I understood what you meant.

see here:

<script src=”https://pastebin.com/embed_js.php?i=x4bWSHyg”></script&gt;

or

<iframe src=”https://pastebin.com/embed_iframe.php?i=x4bWSHyg&#8221; style=”border:none;width:100%”></iframe>

we’ve been trying to troubleshoot this for over a week. can we try and solve this by the end of today? thanks

No, that’s not what I asked for. I need the file called “actions.php”. It is located inside easy-digital-downloads/includes/emails

I’m sorry this has taken a while to resolve, but we have a large number of tickets to handle and this is an issue that I have been completely unable to replicate on any of my installs.

If you’d like me to login and track down the issue directly, we do have Priority Support for exactly that reason. If you choose to do that, you’ll need to open a separate ticket here because it allows you to post private details.

I understand and I appreciate the help.
I can’t find an “includes” section of the easy-digital-downloads, so I’ll get the priority support.

Great, I’ll address your ticket now.

I’m having the same issue. Installed Configure SMTP, but the plugin couldn’t manage to connect to GMail’s server.

The subject line is default.

That is usually due to your host blocking the SMTP connection. Who is your host?

GoDaddy.

Can I just change settings then?

You will have to contact GoDaddy’s support and have them help you get SMTP setup.