• Resolved Arthur

    (@aahkendall)


    I’ve just installed the plugin and have added a couple of terms in two categories, as well as adding a couple of sub-categories.

    So far nothing is appearing except the categories and on the settings page the terms count is showing as 0 even though the glossary page itself is showing the two entries.

    I am getting a message saying thanks for installing and to check my email for an activation link, but have received nothing…would this be preventing it from working? I can’t imagine so, but…

    Thanks.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Daniele Scasciafratte

    (@mte90)

    Hi Arthur,
    did you enabled the post types for glossary in the settings panel?

    The counter is updated with a cron daily.

    Thread Starter Arthur

    (@aahkendall)

    Hi Daniele,
    It was on a page, for which it was enabled. I have enabled for posts too, but it’s still not working (obviously, as I have no posts yet!) and the post count is still not updating. I’m aware it’s a cron job and have tried updating manually too. Neither time nor manual updating is working…

    Plugin Author Daniele Scasciafratte

    (@mte90)

    Do you have the pro version of the plugin?
    How many terms do you have?
    Can I have the website link?

    Thread Starter Arthur

    (@aahkendall)

    Thanks for your reply.

    1. I am testing the plugin, so I haven’t got the pro version yet.

    2. So far I have only created a couple of test terms, in two different categories, one of which is a subcategory.

    3. The site is under development, so the page is set to private (clearly I cannot publish it until a) I have a minimum number of terms and b) the glossary is actually working as I want, not just all terms in all categories mixed together, which is how the default glossary page appears to work in the free version (hence me creating a new page using shortcodes to sort by category).

    Plugin Author Daniele Scasciafratte

    (@mte90)

    I am trying to understand the status of the data in the plugin.
    Do you have any visual builder or a page builder?

    Usually with those plugins Glossary doesn’t work as they don’t act in a standard way and don’t execute the_content filter.

    Thread Starter Arthur

    (@aahkendall)

    Ok, I have now created a staging site and set the page status to Published.

    Now I am getting a list of terms for the shortcode [glossary-terms] but the parameters are not working – I have tried with both the category slug and ID [glossary-terms tax=”25″] as per your documentation. But in all cases the shortcode lists all the terms from all categories…

    By the way, for the new page I am using Gutenberg. I do have Elementor installed, but wanted to keep it simple for this one to avoid problems…

    You can see the page here: https://staging3.gapsfamily.org/glosario/ (it’s in Spanish and I’ve not translated anything yet, but you’ll see what I mean. I am assuming I can translate the “Glossary Term” string at the top of the main Term page/custom post. I’m using WPML.

    Thanks for the quick replies. We’re making progress!

    Plugin Author Daniele Scasciafratte

    (@mte90)

    I don’t understand the issue of Glossary Terms. I see two sections with 4 terms each.

    I think for your needs is more useful the Glossary List shortcode available in the pro version: https://docs.codeat.co/glossary/shortcodes/#glossary-index-premium
    You can see in action here: https://demo.codeat.co/glossary/

    About the localization I don’t understand that part of that page is not localized as I see Glosario.

    Thread Starter Arthur

    (@aahkendall)

    Can you not see that the second section is actually two terms repeated?

    As I said, the two terms are in separate categories. With the “tax” parameter I should be able to display only the terms in a specific category, but it is displaying all the terms. The category shortcode (listing the categories and sub-categories, appears to be working.

    I have updated the page (“Glosario” = “glossary” in English…) to better reflect what I am trying to do. The first category, Microbiota (that’s the same in English) should have just one term, “Metagenoma”, the second (sub)category – “Macronutrientes” (Macronutrients) should have also one term, “Carbohídratos” (Carbohydrates) and the third one, “Micronutrientes” (Micronutrients) should be blank as it has no categories.

    This is a non-profit, so until we have completed the main structure of the site and can start generating visibility and donations, we have to keep costs to a minimum and make do with the free tools available.

    So far I’m afraid your lack of understanding of the issue is not giving me much confidence and I may have to look elsewhere. I do, appreciate, though, your responsiveness.

    Plugin Author Daniele Scasciafratte

    (@mte90)

    Hi Arthur,
    I didn’t noticed that were the same.
    I am doing some tests in our websites to understand what is happening and I will let you know.

    Plugin Author Daniele Scasciafratte

    (@mte90)

    There is a bug with that shortcode on parsing integer and not just strings for the tax parameter.
    I am releasing a new version in few minutes.

    Thread Starter Arthur

    (@aahkendall)

    Thanks Daniele – it’s now working!

    Although one thing puzzles me, it was not working either for integers or strings – I have the slug as the parameter and tried the ID number, but neither worked. Anyway, I will now add some more terms and hopefully it will all be ok.

    • This reply was modified 4 years ago by Arthur.
    Thread Starter Arthur

    (@aahkendall)

    It’s still not working for slugs. I don’t know why I hadn’t realised this, but under Microbiota there should have been one. I must have thought I hadn’t added the shortcode yet. But I had. However, if I put the ID, it does work.

    Thread Starter Arthur

    (@aahkendall)

    Also, the term count is still not updating, at least not using the manual update button. We shall see tomorrow if it updates using the cron job.

    Plugin Author Daniele Scasciafratte

    (@mte90)

    So the term count is just a counter to show that the system found the terms and how many they are include the related terms. It isn’t used to inject terms or other stuff.

    I am testing now that shortcode with id and the full slug and is now working to me.

    [glossary-terms order="desc" num="4" tax=sottocategoria]
    [glossary-terms order="desc" num="4" tax=13]

    So in our dev system works. I think that is better we move to support {at} codeat.co with access as admin to that staging website.

    Plugin Author Daniele Scasciafratte

    (@mte90)

    About the counter seems that manual update wasn’t working I will do a new release when all your issue will be solved.

Viewing 15 replies - 1 through 15 (of 15 total)
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