No Tax being calculated

  • Hello, I setup woocommerce shipping + tax and i am getting 0.

    I put the address in woocommerce -> general. I have tax enabled, If i put in manual standard tax it works.
    In the logs im getting:

    2025-02-20T10:20:24+00:00 NOTICE :::: TaxJar API request validation :::: (WCS Tax) CONTEXT: {“_legacy”:true}
    2025-02-20T10:20:24+00:00 NOTICE API request is in good format. (WCS Tax) CONTEXT: {“_legacy”:true}
    2025-02-20T10:20:24+00:00 NOTICE Requesting: taxjar/v2/taxes – {“from_country”:”US”,”from_state”:”FL”,”from_zip”:”33432″,”from_city”:”Boca Raton”,”from_street”:”150 NW 16th St”,”to_country”:”US”,”to_state”:”TX”,”to_zip”:”75208″,”to_city”:”wes”,”to_street”:”539 West Commerce Street”,”shipping”:”8.5″,”plugin”:”woo”,”line_items”:[{“id”:”1043-e77824a20d22b6c2846d915c3d23aab2″,”quantity”:1,”product_tax_code”:””,”unit_price”:”9.57″,”discount”:”0″},{“id”:”1045-a0e2a2c563d57df27213ede1ac4ac780″,”quantity”:2,”product_tax_code”:””,”unit_price”:”9.57″,”discount”:”0″},{“id”:”1109-8f1d43620bc6bb580df6e80b0dc05c48″,”quantity”:1,”product_tax_code”:””,”unit_price”:”9.57″,”discount”:”0″}]} (WCS Tax) CONTEXT: {“_legacy”:true}
    2025-02-20T10:20:24+00:00 NOTICE Received: {“tax”:{“amount_to_collect”:0,”freight_taxable”:true,”has_nexus”:false,”order_total_amount”:46.78,”rate”:0,”shipping”:8.5,”tax_source”:null,”taxable_amount”:0}} (WCS Tax) CONTEXT: {“_legacy”:true}
    2025-02-20T10:20:26+00:00 NOTICE :::: TaxJar Plugin requested :::: (WCS Tax) CONTEXT: {“_legacy”:true}



    I cannot get this nexus set, i even tried manually setting it in functions.php.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @mikebutts,

    I understand how frustrating it can be to encounter this issue on your site.

    I’d like to get a clearer picture of the problem you’re facing. Could you provide more details on what you mean by getting “0”? Additionally, please share more information about what you’re trying to achieve and the specific issue you’re experiencing.

    Thread Starter mikebutts

    (@mikebutts)

    By “0” I mean that is the total for tax that I’m getting. I am trying to get the tax to automatically calculated during checkout. I have the address set in woocommerce -> settings -> general. I also have the taxes enabled. Set to automatic as well.

    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @mikebutts,

    To clarify, taxes are calculated based on the rates you’ve configured. To better understand your setup, could you provide a screenshot of your tax settings from WooCommerce > Settings > Tax, along with screenshots of your configured tax rates and the general settings tab?

    Thread Starter mikebutts

    (@mikebutts)

    I had to use imgur, they were not loading on this site.

    https://imgur.com/a/j6JGsfJ

    Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @mikebutts

    Thank you for clarifying about the address!

    I understand you’re seeing a 0.00 tax rate on your checkout page. Based on the logs, the tax rate is being applied, but since tax nexus is set to false, the system is correctly calculating 0.00 tax as expected.

    For context, if your store is based in the United States, you’re only required to collect sales tax in locations where your business has a tax nexus. A tax nexus typically means:

    • Having a physical presence in a state (such as an office, warehouse, or inventory), or
    • Meeting specific sales thresholds set by the state.

    If the tax amount is showing as 0.00, Automated Taxes may be working correctly based on your setup. You can find more details here: https://woocommerce.com/document/woocommerce-shipping-and-tax/woocommerce-tax/#automated-taxes-do-not-appear-to-be-calculating

    To clarify further, in the United States, sales tax collection is determined by “nexus,” which refers to a connection between your business and a state. Traditionally, this was established through a physical presence, such as an office or warehouse.

    However, following the 2018 Supreme Court decision in?South Dakota v. Wayfair, Inc., states can now require businesses to collect sales tax based on economic presence. This means that even without a physical location, if your sales exceed certain thresholds in a state, you may be obligated to collect sales tax there.

    The first step you would need to take is to Identify States Where You Have Economic Nexus: Each state has its own criteria for economic nexus, often based on sales revenue or the number of transactions.

    For instance, many states set a threshold of $100,000 in sales or 200 transactions annually. So now you can review your sales or transaction to determine where you meet or exceed these thresholds.

    I hope this clarifies things for you.

Viewing 5 replies - 1 through 5 (of 5 total)
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