No support without purchase

  • Out of the box, it mostly works. But mostly isn’t really of much use. The developer doesn’t allow anyone who hasn’t purchased this plugin to ask a pre-purchase question, so if the “free” version it doesn’t work as expected, there’s little incentive to purchase it. Poorly done.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Diego

    (@greentreelabs)

    Hi,

    I don’t understand the reason of this punishment. I don’t allow anyone to ask pre-purchase questions?? Could you please explain what do you mean exactly?

    “Poorly done” on what basis? Explain please.

    Diego

    (@greentreelabs)

    I can only imagine you have contacted me but I don’t understand where and when.

    I was sick during the whole last week and this week didn’t start very well too as my son is sick too. So maybe I could have missed an e-mail, it doesn’t seem a good reason to punish my only business with this unfair review.

    I hope you’ll answer so we can “fix” your rating.

    Diego

    (@greentreelabs)

    No explanations @wpress2010 ?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘No support without purchase’ is closed to new replies.