NO Support with pro version

  • Weeks of no response after paying for the “supported” option, I have given up. Sent an email to their contact emails giving 24 hours notice to give a refund or I will be disputing my credit card charge.

    Don’t waste your time on expecting support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter brickford

    (@brickford)

    Good news. An email with a threat to dispute the charge got me a refund. It’s frustrating that they would completely ignore support requests. The email did acknowledge shortcomings in the plugin, so it’s a wonder why they continue to offer a paid version. Definitely would not recommend, it’s a complete waste of time.

    Plugin Author inputwp

    (@inputwp)

    Hi @brickford

    We are really sorry for this bad experience that you went through.
    Nowadays we are working on the last details to finalize v3.0 and hopefully, by early September, we would release it. This will come with a lot of exciting features that extend the datepicker beyond its current nature.

    Please email us as we would really like to offer you a way to mend the whole situation.

Viewing 2 replies - 1 through 2 (of 2 total)
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