No support (premium user)

  • Resolved Jordi Jansen

    (@jordi-jansen)


    3 years, 8 months ago

    Hi,
    For months I trying to contact support.
    I get emails; The automatic payment to renew your subscription with Related Posts for WordPress has failed. order 16973

    Somehow manual payment does not work.

    I replied many times. No answer.
    I tried the website contact form. No reply.
    I tried the never 5 contact form. No reply.

    Now I trying to contact you here…
    Hope we can resolve this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Barry Kooij

    (@barrykooij)

    Hey Jordi,

    Sorry to hear that, I’m going to look into this right away. I’ll be able to find your email address based on your order ID.

    Kind regards,

    Barry Kooij

    Thread Starter Jordi Jansen

    (@jordi-jansen)

    Hi Barry,
    I send you a video of the problem payment problem yesterday…
    Did you get this?
    Like to resolve this problem…

    Jordi Jansen

    Plugin Author Barry Kooij

    (@barrykooij)

    Hey Jordi,

    I got it, will get back to you as soon as I can.

    Kind regards,

    Barry Kooij

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘No support (premium user)’ is closed to new replies.