No support for Subscription template ‘Customer Payment Retry’?

  • Resolved skafte

    (@skafte)


    4 years, 2 months ago

    Hi there,

    I’ve just noticed that the premium version of your plugin doesn’t support the Subscription email template ‘Customer Payment Retry’.

    Is there a reason for this?

    Hope it can be added as it would be very useful!

    Many thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author raiserweb

    (@raiserweb)

    Hi @skafte

    I’ve just updated to support this, please let me know if this works

    Thanks

    Thread Starter skafte

    (@skafte)

    Hi there @raiserweb,

    Great! Thanks for an incredibly quick reaction to this! ??

    Sorry, but from where do I get the updated version? I can’t seem to find anywhere on your website where I can log in to my account and download a new version and the version here on www.remarpro.com hasn’t been updated – yet anyway.

    I’m currently running 2.3.3.

    Thanks!

    Thread Starter skafte

    (@skafte)

    Hold on… ??

    Plugin Author raiserweb

    (@raiserweb)

    Actually I’ve found a bug, will fix shortly

    Thread Starter skafte

    (@skafte)

    @raiserweb – thanks for letting me know!

    I just tried to install the version from here on www.remarpro.com, but that didn’t work. I then found the old download link that was sent to me by email when I purchased the premium license, but that got me down to version 2.1.

    From where do I get the latest premium version?

    Thanks!

    Plugin Author raiserweb

    (@raiserweb)

    Go to the premium tab and insert your license key

    Then from the WordPress plugins admin scree, you can update the plugin

    The Customer Payment Retry email is proving trickier that I realised – it only works if the subscription order selected also has a retry email that has been sent – I’m not currently sure how to simulate this, will look into it asap

    Plugin Author raiserweb

    (@raiserweb)

    Hi @skafte

    This feature is now added. Please update to 2.3.6 to use
    Thanks

    Thread Starter skafte

    (@skafte)

    Brilliant! Works like a charm – thanks @raiserweb!

Viewing 8 replies - 1 through 8 (of 8 total)
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