• Resolved trollytownstudio

    (@trollytownstudio)


    Hi,

    I love the theme but when I want to insert the site logo in the header, it only shows me a white square without the possibility to upload or choose a logo. In other themes it has a “add the site logo” text but not with your theme in my shop. Please advise.

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  • Theme Author Manesh Timilsina

    (@maneshtimilsina)

    Hi @trollytownstudio,

    I am unable to reproduce the error. The site logo is working fine for me in all conditions. Can you please perform the following checks?

    • Switch theme to the default theme like Twenty Twenty-Four and see if you get the same issue or not.
    • Create a test site here using Qoe theme and check if you get the same error.

    Kindly let me know if this helps or if you need further assistance.

    Thread Starter trollytownstudio

    (@trollytownstudio)

    Hi Manesh,

    I just saw your reaction yesterday; did not receive the notify email. I figured it out; it was the litespeed caching plugin. I deactivated it, changed the site logo in the designated place, updated and then activated the litespeed caching plugin again. The thing is if I want to change the site icon I have to deactivate the plugin AGAIN otherwise the link under media in the components level (block-library-site-logo__inspector-media-replace-title) is not clickable. Maybe somebody needs to have a talk with the guys from the litespeed caching plugin why a caching plugin is putting up this blockade ??

Viewing 2 replies - 1 through 2 (of 2 total)
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