No support for free users

  • I have used the product for 15 years or more, now they only want to recommend paid services and paid plugins instead of help

    maybe is why other wordpress shops are starting up

    it is a real shame, but thankfully are enough free solutions to figure out a problem, it might take days or weeks but most can be solved

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  • Hey, @startechmarketing!

    I’m sad to hear about the frustration you’re experiencing. We strive to offer comprehensive support to all our users, whether it’s through our free resources or recommendations for additional tools.

    While we do offer premium services and plugins, our goal is always to assist users regardless of their preference for free or paid solutions. Your feedback is valuable, and we appreciate your loyalty over the years.

    If there’s anything specific you’re encountering or need help with, even if it pertains to free solutions, please let us know. We’re here to help and ensure your WooCommerce experience is as smooth as possible, regardless of the path you choose.

    Have a wonderful day!

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