No support at all

  • I have had issues with processors giving an error, including Paypal Express that I have paid a premium for. Note the same error occurs on the re-direct processor.

    Submitted a support ticket over one week ago, this is from the plugin page in the dashboard:

    Priority Support – Direct support from our team, your questions answered within one business day

    Not really sure what to do, no answers on the forum post regarding the issue. Definitely having purchase regret. Avoid if at all possible which is a shame because the plug-in is great otherwise!

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  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi fiatracer – this is completely unacceptable to us, I’m really sorry to hear you had this experience. We pride ourselves on providing top-notch 1 business day turnaround support via our CalderaForms.com/support channel. If you could send me an email directly at [email protected], I can find out more about what happened to your support request.

Viewing 1 replies (of 1 total)
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