No support and bugs in pro version as well

I can’t believe that I wasted money on the pro level of this plugin and there is no support at all.

Yes – this plugin will allow you to pull your feeds and if you want a basic interface and don’t care about details, then it will do the job. But so will almost any other instagram plugin out there.

Here are the issues so far (using version 1.79)…

‘Slider Normal Template’ displays different navigation depending if you are using it inside a widget or as a shortcode from the widget. Whendisplayed in a Widget it uses Navigation Arrows The shortcode uses ‘Navigation Dots’ for each image and there is no way to change this in the setting unless you go into the CSS or PHP to make your own changes.

When using the Widget, it forces a default title even if you put an empty string.

When going from Free to Pro, then back to the Free version. Plugin no longer works (the files are named differently, so you get a missing file issue). For a work-around, you will have to delete the widget, delete references using the short code, then delete the plugin, and reinstall the one that is online.

In the pro version…

The description and screenshots for the Pro display options are misleading.

The ‘carousel’ option will cut your images rather than keep them in the instagram 1×1 ratio depending on the width and number of images. Thus it is too difficult to work with at different resolutions (phone, tablet, desktop, etc.) and you cannot choose image size. Thus not usable in its current state. You will have to modify the PHP/CSS.

In the ‘highlight’ option screenshot they present images nicely aligned.
This is not the case!

Images are not aligned correctly because a single images at the larger size is not the same height x width as two smaller images together (with their borders). Thus not usable in its current state.

Plus, there are bugs when you try to set the number of images. For example, if you display a grid that shows 9 images and you set the maximum number of images as 9 you will get an error.

It would be nice to be able to set the border thickness as well, but the bugs need to be fixed first.

Lastly, there is no support.
I have created support tickets and sent direct emails. There has been no response from the people that make this plugin. Extremely disappointed.

If you know PHP and CSS you can go in and tweak their plugin for your own personal use as it will give you a good starting point and the nav buttons are similar to the CSS of Slider Pro on GitHub. But don’t expect to be able to customize this when you get the Pro version. Each pro version option has been unusable for my – there are just too many layout issues and errors.

Good luck in what you choose.

• This topic was modified 4 years, 5 months ago by bleckett.