Graeat Plugin

  • dawndenby

    (@dawndenby)


    1 week ago

    Update:

    After posting the review below, they went out of their way to help me out. I believe they shed light on what may be going on. I will try it on my next blog submission. Might be the following:

    • Due to security reasons, some networks, like Facebook and Linkedin, refresh the authorization for all social media accounts regularly every 1-3 months.

    So you will need to refresh these networks it you notice they stop auto – posting

    _____________________________________________________________________________________________________

    I am a small internet marketing firm out of Charlotte, NC. I convinced (5) of my customers to purchase this plugin so we could easliy and efficently submit blog posts for them. It worked great at the beginning but then the plugin stopped posting on the LinkedIn business page for each of the five accounts.

    I tried to get live support and there is no such thing. I posted in the community forum and also got nowhere. I am very frustrated since I gave this company so much new annual business and get no support!

    • This topic was modified 1 week ago by dawndenby. Reason: Got support
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    We’re truly saddened by this feedback @dawndenby. We assure you that we respond to all support enquiries as quickly as possible, usually within 24 hours.

    We responded to your support request in the Blog2Social community within 12 hours, aiming to assist you. Since your response to our follow-up questions came after seven days, we could only then provide you with the recommended next steps for resolving the issue.

    We are happy to assist you further with troubleshooting and look forward to your response in the Blog2Social community. You can also get in touch with our support team via support ticket (email) or in the WordPress support forum.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Thank you very much for updating your review.
    If you have any further questions or need assistance, feel free to reach out to us anytime in the Blog2Social community or via a support ticket. We are happy to assist you!

Viewing 2 replies - 1 through 2 (of 2 total)
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