No support

  • I have opened 3 tickets with them over the past 3 weeks. Zero support for pro version. I recommend avoiding this plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Shahidul Islam

    (@bdkoder)

    Hello @cjherlihy,
    Thank you for your message.
    We searched our system by your name and username but there is no ticket – https://prnt.sc/kLnpaPMxMixv
    Would you please let us know where you sent the support ticket?

    If you send us a ticket, you will must get a reply.

    Thanks.

    Plugin Author Shahidul Islam

    (@bdkoder)

    Hi there,
    We’re so sorry to hear about your experience. This is not the experience we want to deliver and we do take this seriously. We’re having trouble finding your contact details so please can you send us a message to [email protected] with your contact details, a description of the problem and one of our Customer Experience Agents will be happy to help.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘No support’ is closed to new replies.