Hi,
Yes, that is true you found me through email since that, but I raised my first ticket more than a week ago. You answered my 3rd report.
I replied your mail, sent the attachment and the other requested information but no answer since that.
The issue should be related to the theme since I get the message only with your theme (I tried many other) and I found the problematic method call in functions.php.
Let’s make it clear, I will not request a refund, you theme is actually awesome. It’s very simple, but looks great at the same time. I tried many others but still this is the best. Please help me resolving this and I am happy to increase the rating even if we can’t find the solution.