No Support

I’m getting that this is run by one guy (or so it seems) but he simply does NOT respond to you at all.

I had DLed the free version last year and it worked beautifully. I grabbed it for a 2nd site as I was still hosting my main site on SHopify. I came back to finally move the main one onto Word Press and neither site now works with the plug in. I started trying to contact the developer about 2 weeks ago (maybe further back) on both emails from both sites and never got a response. Not even an automated one that says we’re looking into your issue or send us more info.

I’ve tried everything I can, including having a developer friend have a look and try to import (as I thought maybe it’s my connection) and nothing works. I was all poised to buy the plugin, but if he’s not responding even when you use live chat on the site, that sends a big red flag to not buy. I see someone else here bought the plugin and still got no elevated support options. (I contacted chat on his main site as I saw he was online. He promptly signed out when I started messaging. I get that it’s the holidays but maybe don’t sign in so people won’t see you, then potential customers won’t feel slighted). I was really hoping this would help us out, but sadly seems this plugin will not be a solution for us. May not be a solution to you dear reader, if you’re not a developer and don’t know your shortcode from your embedded code.
If you need a bit more support, then pass this one up. I think perhaps we’ll revisit in a year or have someone write us something. Could be pricey, but at least I know they will answer if we need help.

I do hope he hires some help or gets to update support docs. I was really looking forward to this as a solution, as one can tell by my long rambling post. I hope the feedback helps him.