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  • We reply pretty quickly to our Premium users. Let us know if you haven’t received a response from us yet. Your email must be lost somewhere.

    Thread Starter arathra

    (@arathra)

    I actually got an email from someone about this and they said

    We have made a few changes on our support page and we didn’t receive your request.

    So it looks like the problem came from your end. However, it is being dealt with now, thanks.

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