No such source: ‘src_1H9ohgIdtpXRobdQkomEKwOu’

  • Resolved Wayne

    (@waynep16)


    3 years, 11 months ago

    I am trying a test payment and getting this error. What could be wrong?

        [error] => stdClass Object
        (
            [code] => resource_missing
            [doc_url] => https://stripe.com/docs/error-codes/resource-missing
            [message] => No such source: 'src_1H9ohgIdtpXRobdQkomEKwOu'
            [param] => 
            [type] => invalid_request_error
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support wpnomad a11n

    (@wpnomad)

    Hi @waynep16 ,

    It sounds like you may have the Stripe Payment Gateway in test mode and are using your live keys rather than your test keys. Those keys can be obtained from Stripe here.

    Here’s a screenshot of what I’m referring to in your WooCommerce > Settings > Payments > Stripe settings: https://d.pr/i/aQGesT

    Also, our documentation on setting up Stripe may be helpful to reference: https://docs.woocommerce.com/document/stripe/

    Do let us know how that goes and if you need any further help from us.

    Thread Starter Wayne

    (@waynep16)

    I can confirm we are using the test keys and test mode and still seeing the issue.

    You can confirm here https://nd.go6.dev/shop/

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    That usually happens when a card is saved in one mode (test or live) on your site, and then the mode changes (from test to live, or vice versa). The card is still saved in WooCommerce to your account, but it now doesn’t match up to your Stripe account, because it was in the other account (test or live).

    You can manually remove the saved cards from your WooCommerce account and it should not have any further issues.

    Muchas gracias, esto funciono para mi borre la tarjeta en modo de prueba y logre comprar mis productos de prueba

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’m glad this worked out for you. Thank you for letting us know. I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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