No Such Customer Error

  • Resolved sphillips1482

    (@sphillips1482)


    7 years, 7 months ago

    We are having an issue with the customer ids between the user in Woocommerce and the actual Stipe customer id. The reported woocommerce recorded id is not the same as the Stripe id.

    After the customer has made a purchase and then wished to use their card on file, we get the error. I can provide specific ids where we see this problem.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    We’d like to take a deeper look at your site to see what’s going on.

    Please open a ticket by going to https://www.WooCommerce.com, then click on Support > Helpdesk > Create a ticket > Free plugins.. Please make sure to include a temporary Administrator username and password with your message, so that our team can take a look at your site.

    Please also include the details about the specific IDs where you see the problem when you submit your ticket.

    Melinda
    WooCommerce Happiness Engineer

Viewing 1 replies (of 1 total)
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