No such customer: cus_GKUBlKEfd2cCdg error

I think you can try to delete all test orders/customers (users) from wordpress

Hi @michaelxipderas

The problem you face is the result of an open bug with our Stripe extension, which is scheduled to be fixed with the 4.3.2 release in early February 2020. The problem here is that when a customer makes a purchase in the test mode, and then when the same person tries doing it in the live mode, it shows up the error. You can read more on this issue here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1092

A possible solution is to delete the customer from the Stripe customer list in https://dashboard.stripe.com/test/customers

If that doesn’t work, you can try deleting the customer account you used for testing from Users > All Users.

With that said, the error occurs only when you try making a purchase in the live mode using the same user that tried testing in the test mode.

If you want to test purchases, you can use a different email id/user account for purchases. This would help you test live purchases in your site. Additionally your (potential) customers won’t have any troubles making purchases from your site.

In the meantime, let us know if you have questions. We are happy to help!

Hi @michaelxipderas,

It looks like the issue that @harishanker noted above is gaining some momentum as we see more customers with the same issue.
Since the Stripe repository isn’t private and that issue is viewable by anyone, I’m going to go ahead and mark this thread as solved. Any further discussion on this issue will be communicated via the attached issue: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1092

If at any point you feel the need to open a new thread, feel free to do so. Nonetheless, I think our best bet at this current moment would be to divert our attention from this thread and to the issue.

Thank you,
Joey