• Resolved Gisela Giardino

    (@giselagiardino)


    Hi, I have the plugin installed in two websites and in both no submissions are being recorded for any of the forms. Each site has several forms.

    I looked into other threads and performed some tests, like switching to load with Ajax / not load with Ajax. Nothing seems to change the situation.

    The forms are working perfectly, other than this. The plugin is awesome.

    BTW, in the settings I have it set to keep submissions forever.

    Forminator version: up to date.
    Wordpress version: 5.7

    Can you give me a hand?

    Thank you!

    The page I need help with: [log in to see the link]

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  • Thread Starter Gisela Giardino

    (@giselagiardino)

    UPDATE:

    I had the setting “data storage” disabled at each Form Settings. I don’t know why, because I never saw this setting before, and it says that by default is enabled:

    Data Storage
    By default we will store all submissions in your database.
    Enable Disable store submissions in my database
    Disable store submissions in my database
    If you do not want to store submissions in your database you can disable this feature. Alternately you can also schedule automatic deletion of submissions after a period of time below”

    Now it’s recording submissions. I leave this comment so others that may come across this problem can try this out. Thanks

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