• Resolved s

    (@sdnazdi)


    Hi,

    I created some forms, and unfortunately no appearance style (not even Default style of Forminator forms) is applied to output form and they are very basic styles? For instance, you may visit here: https://premiers.ir/contact-us/

    Please let me know how I can fix it.

    thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @sdnazdi

    I hope you are doing well today.

    I cannot see any errors in the browser console. In page sources I see that that all Forminator assets loads correctly. Can you edit your form, navigate to Appearance tab, change Design Style to different one and see does any of those will load?

    If that will not give any kind of positive results, please deactivate all plugins except Forminator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

    Before this test, we recommend full site backup or running this test on the staging site.

    Kind Regards,
    Kris

    Thread Starter s

    (@sdnazdi)

    Hi @wpmudevsupport13,

    before doing what you explained above, I attached the error in Network console. I checked in Firefox Inspect (F12).

    https://ibb.co/r7FZ0D6

    Please take a look, and see if this error is due to your plugin, other plugins or hosting?

    thanks

    • This reply was modified 8 months, 2 weeks ago by s.
    • This reply was modified 8 months, 2 weeks ago by s.
    • This reply was modified 8 months, 2 weeks ago by s.
    • This reply was modified 8 months, 2 weeks ago by s.
    Thread Starter s

    (@sdnazdi)

    Hi @wpmudevsupport13,

    I already contacted the hosting to make sure, and they replied that the issue is not from the hosting side.

    I tried with WP default theme 2024, and the issue still exists.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @sdnazdi,

    Could you please try the following snippet and see whether it helps?

    <?php
    add_filter( 'forminator_upload_root_htaccess_rules', 'wpmudev_remove_htaccess_rules', 10, 1 );
    function wpmudev_remove_htaccess_rules( $rules ) {
    	if ( ! empty( $rules ) ) {
    		$rules = str_replace('Options -ExecCGI', '', $rules);
    	}
    	return $rules;
    }
    

    You can find the following doc helpful on how to apply the above code as a mu-plugins.

    https://wpmudev.com/docs/using-wordpress/installing-wordpress-plugins/#installing-mu-plugins

    Once done, access your site via FTP (or cPanel “File Manager” or similar tool) and go to /wp-content/uploads/forminator folder and remove only the following line inside the .htaccess file:

    Options -ExecCGI

    Please do make sure to clear the cache once the changes are applied and check how that goes.

    Please do check and see whether the above helps.

    Best Regards,

    Nithin

    Thread Starter s

    (@sdnazdi)

    Hi @wpmudevsupport11, thanks. It solved the issue.

    I have another site in other host and it works properly without using this fix.

    Why it happens sometime?

    Plugin Support Laura – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @sdnazdi,

    Hope this message finds you well.

    Forminator will use

    /wp-content/uploads/forminator

    to store files like the CSS styles. Some hostings do have a security feature that avoids creating files using .htaccess.

    As you mentioned, the other host might not have these security measures.

    Best regards,
    Laura

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @sdnazdi

    We didn’t hear back from you for quite some time already so I’m marking this topic as resolved.

    If you still need assistance with this, just let us know.

    Kind regards,
    Adam

Viewing 7 replies - 1 through 7 (of 7 total)
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