• Resolved Innovation2

    (@innovation2)


    Hi Hector,

    Have the plugin working very well on our test site but not on this one. Different theme and caching plugins so probably not relevant.

    Tried deactivating anything with a cache – no luck

    Tried turning off all minification and combining options on the site and cloudflare – no luck.

    Really like your plugin – thank you for building it!

    Here is the debug info:

    WordPress Popular Posts
    Debug
    Plugin Configuration
    Performance Nag: Inactive
    
    Log Limit: No
    
    Log Views From: Everyone
    
    Data Caching: No
    
    Data Sampling: No
    
    External object cache: No
    
    WPP_CACHE_VIEWS: No
    
    System Info
    PHP version: 7.4.25
    
    PHP extensions: Core, date, libxml, openssl, pcre, zlib, bz2, calendar, ctype, hash, filter, ftp, gettext, gmp, SPL, iconv, Reflection, session, standard, SimpleXML, sockets, mbstring, tokenizer, xml, cgi-fcgi, mysqlnd, bcmath, curl, dba, dom, enchant, fileinfo, gd, imagick, imap, intl, json, ldap, exif, mysqli, odbc, PDO, pdo_mysql, PDO_ODBC, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, pspell, redis, soap, sodium, sqlite3, sysvmsg, sysvsem, sysvshm, tidy, xmlreader, xmlrpc, xmlwriter, xsl, zip, ionCube Loader, Zend OPcache
    
    Database version: 10.3.28-MariaDB
    
    InnoDB availability: DEFAULT
    
    WordPress version: 5.8.2
    
    Multisite: No
    
    Active plugins: Akismet Anti-Spam 4.2.1, AMP 2.1.4, Classic Widgets 0.2, Cloudflare 4.7.0, Composium - WP Bakery Page Builder Extensions Addon 5.6.1, Embed Plus for YouTube Pro - Embed a YouTube Gallery, Channel, Playlist, Live Stream, Facade 14.0, EWWW Image Optimizer 6.3.0, Export media with selected content 2.1.3, Feedzy RSS Feeds Lite 3.8.0, Google News for WordPress 1.3, Google XML Sitemaps 4.1.1, Hide Featured Image 1.3.1, Massive Addons for WPBakery Page Builder 2.4.8, OSD Subscribe 1.2.3, Show IDs 1.1.8, Site Kit by Google 1.45.0, Wordfence Security 7.5.6, WordPress Popular Posts 5.4.2, WPBakery Page Builder 6.7.0, WPBakery Page Builder Clipboard 5.0.1, WP Crontrol 1.11.0, WP Fastest Cache 0.9.5, WP Fastest Cache Premium 1.6.2, WP File Manager 7.1.2, WPMU DEV Dashboard 4.11.5, Yoast Duplicate Post 4.1.2, Yoast SEO 17.5, You Brand, Inc. Products 1.87
    
    Theme: Goodnews (5.11.1) by Momizat

    Thanks in advance for any help or advice.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @innovation2,

    Different theme and caching plugins so probably not relevant.

    Will have to disagree with you there ?? Caching plugins when not configured correctly can have an impact on WPP’s functionality, see: Is WordPress Popular Posts compatible with caching plugins?

    With that being said, I checked one of your posts and whenever WordPress Popular Posts attempted to register my visits your server returned a 200 OK status code which is odd.

    The response code it should be returning is 201 Created (screenshot taken from my test site).

    Something is messing with WPP’s ability to interact with the REST API on your website, hence why it can’t track visits.

    Something I noticed is that you’re using the AMP plugin on your website. WordPress Popular Posts is unfortunately not AMP-compatible so it might be that what’s causing the problem.

    Try following the troubleshooting instructions, visit a few of your posts, and then report back your findings.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Marking as resolved due to inactivity.

    OP if you still need assistance with this (and you tried the suggestions I left above) please leave a comment below.

Viewing 2 replies - 1 through 2 (of 2 total)
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