No stars are showing

Hi,

Thank you for using CusRev.

It is possible that there is a conflict between CusRev and another plugin or theme. Please follow this solution to troubleshoot the issue.
https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes

I think this is conflicting with our Enfold theme. Probably just something to do with iconfonts. What font are you using to display the stars? Thanks.

Enfold support also said this, is this under your purview?

It uses a background image for the stars, but the image doesn’t seem to exist at that location. Did you set this manually yourself? If not, then could we see what it’s supposed to look like somewhere?

Our plugin does not add a background image for the stars or style them in the reviews section on the product page. You can try to deactivate all plugins and re-activate them one-by-one to recheck this issue.

We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.